Case Manager

2 weeks ago

New York, United States Alvita Home Care Full time

**Care Manager - Social Worker**
***
**OVERVIEW**
Alvita Care is a mission-driven Home Healthcare & Personal Care Agency with four branches and over 500 caregivers. We provide relief and assurance to family members in the areas of In-Home Personal Care, Alzheimer's & Dementia Care, Palliative & Hospice Care, and Geriatric Care Management and have earned The Joint Commission Gold Seal of Approval.
It is our mission to ensure our clients are happy, safe, well cared for, and above all treated with dignity and respect. Alvita is unique in that we are focused on the entire family unit, not just the senior with whose care we are entrusted. In addition, we differentiate ourselves from competitors through 24/7 availability for clients (never through an answering service), guaranteed compatibility between client and caregiver, and RN oversight on every case.

Alivta's differentiation has helped us achieve industry-leading hospital readmission rates and durations of care. In addition, Alvita has boasted double-digit growth every year since inception 15+ years ago.

**SUMMARY**

As a Clinical Social Worker, you will be responsible for leveraging your existing relationships as well as forging new ones within various community and provider networks.

The net result of your efforts will allow clients to remain healthy in their homes with better outcomes and improved longevity by having access to premium care at home.

**QUALIFICATIONS**
- Social Worker with master's degree in social work from an accredited university; licensed in State of New York (CSW or LSW required)
- 2+ years of experience in a sub-acute setting preferred
- The ability to work in various clinical environments
- Strong interpersonal communication, influencing, critical thinking, and problem-solving skills required
- Ability to converse effectively with high profile, high-net worth individuals by demonstrating concise and carefully articulated verbal and written communication
- Maintain positive, respectful, and confident body language as well as through placing importance on personal attire, while holding individuals right to privacy to the highest standard in every interaction
- Experience in data analysis and data insight
- Results oriented with keen sense of task prioritization
- Ability to work independently and autonomously
- High level of accuracy and attention to detail
- Demonstrated ability to understand, interpret, communicate, and work in a complex environment
- Proficient knowledge and ability to interpret clinical and medical documentation

**COMPENSATION**
The position will offer competitive compensation with a base salary between $70,000 - $90,000, and bonus compensation tied to sales and client satisfaction KPIs. In addition, it will offer the personal reward associated with transforming our clients' and their families' lives and building the leading home care platform in the country.

**BENEFITS**
Alvita Care provides employees with a generous benefits package which includes health, vision, dental, short and long-term disability, 401(k), commuter benefit plan, generous paid time off, paid sick leave, and paid holidays.

**RESPONSIBILITIES**
As a member of the Clinical team at Alvita Care, the Clinical Social Worker is expected to support Operations in the provision of home care for our clients.
- Overall responsibilities of the Clinical Social Worker position include managing care for ongoing client cases in the NYC market
- Case Management - This role plays an integral part in coordinating care and providing clients with the necessary resources, options and support for a healthy care outcome; this role also acts as an advocate for patients and their families, linking them to other members of the care team
- Serves as the primary point of contact for families and clients for all non-clinical care matters; conducts and directs meetings and calls with clients and their families
- Coordinates with the Client Care team to prepare caregivers and to ensure that the Plan of Care is being correctly executed
- Participates in weekly Client Care Review meetings in the NYC care center with other members of the care team
- Will provide case management services as directed by the Director of Nursing
- Establish, grow, and maintain relationships in assigned territory
- Maintain communication with the Sales team to understand case nuances, changing client needs and requests for GCM support
- Ability to adapt quickly to schedule changes as the needs of Clients change
- Effectively manage all administrative duties of the role, including but not limited to client care visit documentation, advancement of the sale, expense reporting, etc.
- Timely documentation of all client case notes utilizing company's case management system

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