Renewals Manager

2 weeks ago


Phoenix, United States Anaplan Full time

Anaplan. As the engine behind back-office system connectivity, you might not recognize our name, but our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, and Bayer are just a few of the 2,000+ companies that rely on our best-in-class platform and its native AI capabilities to see, plan, and lead their businesses. By dynamically connecting financial, strategic, and operational plans in real-time, companies trust Anaplan to give them the power to anticipate change, address complexity, deliver operational insights, increase profits, and stay ahead of their competition.

What unites Anaplanners across teams and geographies is our commitment to our customers' success and our collective motivation to achieve ambitious goals. We champion diversity of thought and ideas, and we behave like leaders irrespective of title. When you work for us, you'll be part of a winning culture that's dedicated to creating opportunities for our customers, partners, and employees. We hope you'll join us. Let's create something incredible together

We are looking for a tenacious **Renewals Manager**. This is a stellar opportunity to get involved in a highly visible, large-scale SaaS cloud company. This role is an individual contributor, full-time position. Keep reading if you're ready to roll up your sleeves and tackle unique problems that no one else is solving.

See for yourself what an exciting place to work looks like.

**Your Impact**:

- Manage a portfolio of renewals, ensuring successful, on-time execution of renewals processes and Contract Execution.
- Partner with Customer Success and/or Sales team to provide seamless customer support during the renewal cycle - especially in those Renewal cycles that include Expansion or Add-On Opportunities.
- Successfully negotiate all issues related to renewals.
- Manage the commercial aspects of Customer conversions from Anaplan's Legacy Products to newer Offerings, including strategic reviews of the current Customer landscape and conversion offers that optimize Customers' utilization of Anaplan.
- Respond to questions from Customers and/or Go To Market Organization (internal) on any aspect of renewal.
- Review, interpret, and confirm contract terms and conditions; work closely with finance, deal desk, and legal teams to ensure accurate contracts. Verify compliance with internal policies (and external regulations).
- Maintain an accurate 180-day rolling forecast of renewals within your territory.
- Archive and maintain all contractual documentation.
- Resolves problems through research and consulting with internal support teams to identify the appropriate tools for success.

**Your Qualifications**:
***
- A "Customer First" perspective and ethos.
- 3-5 years of SaaS renewals, sales, customer success, or account management experience, preferably managing a Mid-Market/Commercial segment within an Enterprise SaaS organization, High-Tech or Software Industry.
- Excellent understanding of most Deal Support/Commercial topics (pricing, deal structuring, contracting, etc.); familiarity with basic revenue recognition policies a plus.
- Excellent understanding of legal conditions.
- Strong negotiation skills.
- The ability to acquire knowledge of our products and their value to Anaplan's Customers.
- The ability to acquire a thorough understanding of Anaplan's corporate goals and objectives and consider these goals/objectives within the design of Renewal offers.
- Ability to organize, prioritize, complete activities, and meet deadlines daily.
- Requires strong communication skills.
- Four-year college degree is preferred.
- **Please note that this role will require working some West Coast hours.**

LP-SP1

**Our Commitment to Diversity and Inclusion**

Build your job in a place that thrives on diversity, inclusion, and belonging. We believe in maintaining a hiring and working experience in which all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your true self to work every day

**Fraud Recruitment Disclaimer**:
Anaplan does not:


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