Tech Advisor
1 month ago
**Your job title**:_**Tech Advisor**_
**Who are we looking for?**
We are looking for someone with technology and training in their background, a problem solver, a business consultant, someone who is highly assertive, passionate, and a people-oriented individual who operates with urgency.
This person will have strong communication skills and naturally connects with others. They understand technology and will learn the unique value proposition of Keller Williams’ technology and then can effectively communicate the opportunity to any realtor. They are learning-based leaders who embrace succeeding through others.
The Market Center Tech Trainer will drive tech training and support to Market Center Leadership, Associate Leadership Council, and Agents.
They will support leadership in recruiting top agents through sharing the value proposition of KW Technology and retaining top agents by training and engaging them in our technology. They are responsible for first level technical support to the associates in the market center.
**What will you do?** _- This is the 20% of the job _
- Train the Market Center on KW Technology not limited to websites, social posts, setting up printers, computers, etc.
- Facilitate Tech Assessments with Team Leader
- Consulting with existing agents
- Tier 1 technical support for market center
**You will also**
- Identify opportunities to build education and training calendar to support market center
- Evaluate support requests - build education and training to support FAQs
- Leverage ALC Tech Committee to help facilitate and deliver tech training
- Know, understand, study, and effectively communicate all real estate technology
- Leverage information on tech competitors to show recruits/agents value proposition of KW technology
- Attend weekly calls with KWRI to learn new tech initiatives
- Know, understand, communicate, and route escalation points for associate tech support
- Respond to support inquiries within 1 business day
- Communicate tech updates on MC Calls and meetings
- Attend all RTT led meetings and calls
**Communication/Engagement**
- Weekly tech update meeting on updated tech initiatives
- Facilitate MC training 1-2 times per week at minimum
- Weekly update to MC Leadership on known bugs, issues, developments, and agent feedback
- Social media posts 2-3 times per week re: MC technology
- Weekly regional tech calls
- Monthly regional tech training masterminds
- Weekly communication on “wins” to MC Leadership re: tech engagement
**Knowledge/Skills**
- Performance based and goal driven
- Extraordinary people skills
- Problem-solving skills
- Business acumen and training experience
- An in-depth understanding of real estate technology
- Real estate knowledge, experience, and skill with emphasis on residential real estate
- Track record of success
**Job Types**: Full-time, Part-time
Pay: $36,000.00 - $45,000.00 per year
Expected hours: 40 per week
**Benefits**:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
Compensation package:
- Performance bonus
Experience level:
- 1 year
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Lafayette, IN 47905: Relocate before starting work (required)
Work Location: In person
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