Barporter Banquets On Call
2 months ago
**Job Category**: Food and Beverage
**Requisition Number**: BARPO002990
Posting Details
- Posted: June 21, 2024Full-Time
- LocationsRivers Casino Philadelphia
1001 N. Delaware Ave.
Philadelphia, PA 19125, USA
- Job Details
Description
**Summary**: The Bar Porter is responsible for maintaining the bar area and assisting the Bartender(s) on duty in order to provide excellent customer service for all guests.
**Engagement Expectations**:
We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:
- Smile, display energy and open body language
- Proactively greet team members and guests, initiating interaction to provide service
- Always use a positive parting remark to end the conversation
**Essential Job Functions**:
- Maintains a neat and clean bar area on a continual basis.
- Responsible for basic prep work behind the bar including but not limited to refilling ice bins,
restocking liquor, replacing kegs, cutting garnishes, and clearing away and washing empty
glasses.
- Assists and works in tandem with the bartender(s) on duty.
- Arrives for each shift on time and in full uniform.
- Attends all pre-shift meetings ready to “listen and learn” and share ideas.
- Avoids leaving work area during peak periods.
- Keeps a clean and professional appearance at all times.
- Possess Awareness of potential hazards, which could cause, but are not limited to, slipping, tripping, falling or burns.
- Takes and delivers food orders for customers dining in bar area.
- Takes breaks only when approved by the General Manager, Assistant General Manager, or Restaurant Manager.
- Performs all duties as assigned.
**Qualification**:
- Must be 18 years or older.
- High school diploma or equivalent.
- Six months or more related experience preferred.
- Ability to effectively communicate verbally with customers and other staff in a fast-paced environment.
- Ability to follow instructions and procedures.
- Must have strong customer service skills and be able to maintain poise and positive personality when under pressure.
- Ability to work flexible shifts and days of the week including holidays.
- Ability to obtain and maintain all necessary licensing.
**Physical and Mental Demands**:
- Regularly required to see, talk and hear; use hands to finger, handle, or feel and reach with hands and arms.
- Must occasionally lift and/or move up to 50 pounds.
- Regularly required to stoop or kneel and stand for long periods of time.
- Regularly required to move with a sense of urgency, including pivoting and shuffling.
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