Customer Service Specialist

2 weeks ago


Corona, United States MCP Services LLC Full time

Are you drawn to the exciting world of manufacturing, eager to play a pivotal role in driving success? Join our team as a valued Senior Customer Service Specialist, where your passion for excellence and knack for problem-solving can make a lasting impact.

Your Responsibilities:
Provide exceptional service to assigned B2B customer accounts.
- Manage new customer onboarding, including data entry and database maintenance.
- Address inquiries regarding lead times, services, and orders.
- Collaborate with production, sales, engineering, and shipping teams to ensure smooth operations.
- Utilize EDI proficiency to streamline processes.
- Demonstrate strong problem-solving skills to resolve complex issues efficiently.

What We're Looking For:

- A history of effectively resolving customer issues.
- A collaborative mindset and commitment to team success.
- Alignment with our company culture, emphasizing customer focus, teamwork, integrity, and accountability.

Preferred Qualifications:

- 3 years of B2B customer service experience in a manufacturing environment.
- Experience with EDI systems.
- College education is advantageous.

Key Skills:

- Collaborative mindset to drive positive change.
- Ability to prioritize tasks effectively.
- Strong communication and influencing skills.

Personal Attributes:

- Excellent interpersonal and communication skills.
- Strong listening and conversational abilities.
- Determination to succeed while upholding ethical standards.
- Exceptional organizational skills.

**Benefits**:
We offer a comprehensive benefits package, including Paid Time Off, Medical, Dental, and Vision Insurance, 401(k) Retirement Plan, and opportunities for professional development.

We are committed to diversity and are an equal opportunity employer. We value the unique contributions each individual brings to our team.

Pay: $20.00 - $30.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 1 year
- 2 years

Shift:

- 8 hour shift
- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

**Education**:

- Bachelor's (required)

**Experience**:

- Manufacturing: 1 year (preferred)
- B2B Customer Service: 2 years (preferred)
- EDI: 1 year (preferred)

Work Location: In person



  • Corona, United States Manufacturing Company Full time

    Job DescriptionJob DescriptionAre you drawn to the exciting world of manufacturing, eager to play a pivotal role in driving success? Join our team as a valued B2B Customer Service Specialist, where your passion for excellence and knack for problem-solving can make a lasting impact.Your Responsibilities:Provide exceptional service to assigned B2B customer...


  • Corona, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 1220 Magnolia Ave [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role in...


  • Corona, California, United States Rapid Response Monitoring Full time

    In our line of work, customer service means so much more as we are the voice of reassurance on the other line. While our call center never closes and CSR's work rotating days including holidays and weekends, you'll maintain a steady work schedule.Rapid's presence in the industry is growing as we continue to shape and define what alarm monitoring means. Using...


  • Corona, United States That Guy Services, Inc. Full time

    We are looking for reliable and self-motivated individuals to join our team ASAP! This is a fast-paced environment where the ability to multitask with accuracy and speed is essential. We are a rapidly growing termite and pest control company looking for energetic, friendly additions to our office. Your contact with the customers is our first interaction, and...

  • Customer Service

    1 week ago


    Corona, United States Adientone Full time

    **Responsibilities**: - Phone Calls: Answering customer calls and assisting with any scenario presented. - Warranty Orders: Warranty issues should be resolved by supplying the customer with the fewest items necessary to resolve the issue. - Capture inbound sales when appropriate. **Additional Duties**: - Demonstrate excellent customer service skills in...


  • Corona, California, United States Corona Post Acute Full time

    We are looking for individuals who are passionate about providing exceptional care and making a positive impact on the lives of others. If you are a collaborative team player, a quick problem solver, and seeking an opportunity for personal and professional growth, this position is for you.About UsCaring with kindness and integrity is at the core of our...


  • Corona, United States Rapid Response Monitoring Full time

    In our line of work, customer service means so much more as we are the voice of reassurance on the other line. While our call center never closes and CSR’s work rotating days including holidays and weekends, you’ll maintain a steady work schedule. No prior industry experience is necessary! We pride ourselves in our training and provide fully paid,...

  • Customer Service Rep

    2 weeks ago


    Corona, United States Select Staffing Full time

    Description Customer Service Large logistic and transportation company is hiring customer service representative to add to their team! We are looking for an experience Customer Services Representative with excellent customer service skills. Temp-Hire opportunity! Customer Service Duties: Coordinating transportation providers to ensure prompt and proper...

  • Customer Service Rep

    2 weeks ago


    Corona, United States Select Staffing Full time

    Description Customer Service Large logistic and transportation company is hiring customer service representative to add to their team! We are looking for an experience Customer Services Representative with excellent customer service skills. Temp-Hire opportunity! Customer Service Duties: Coordinating transportation providers to ensure prompt and proper...

  • Customer Service Rep

    3 hours ago


    Corona, United States Select Staffing Full time

    Description Customer Service Logistic and transportation company is hiring customer service representative to add to their team! We are looking for an experience Customer Services Representative with excellent customer service skills. Temp-Hire opportunity! Customer Service Duties: Coordinating transportation providers to ensure prompt and proper movement...


  • Corona, United States .united1 Protection Services Full time

    Benefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesJob SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience...


  • Corona, United States Malakye.com Full time

    **** Social Media/Retail Associate/Customer Service ** Customer Service Representative** Corona California Required Experience: 0 year(s) ** Job Description** Troy Lee Designs, the worlds leading aspirational brand of Bicycle and Motocross helmets and apparel, is looking for an energetic and qualified Customer Service Representative to join our team. The...


  • Corona, United States wealth opportunity power Full time

    Job DescriptionJob DescriptionAre you on the hunt for a fun and exciting work atmosphere where each day feels like a Friday?Are you looking for more longevity and job security in your next position?Or maybe even more opportunities for advancement and better compensation? If the answer is YES to any of the above questions, then our Customer Service Associate...


  • Corona, United States First Team Savings Full time

    Job DescriptionJob DescriptionWE ARE HIRING ASAP! CUSTOMER SERVICE APPLICANTS NEEDED!We are looking for someone with excellent communication skills to fill our newly open customer service position.Responsibilities Will Include:Customer serviceHandling customer complaints and escalationsCompleting sales using our current POSBe able to provide product...


  • Corona, United States Hajoca Full time

    Customer Service Representative Hajoca, 13455 Estelle Street, Corona, California, United States of America Req #6628 Friday, June 7, 2024 Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858,Hajoca is a company based on the principles of...


  • Corona, United States Precision Security and Screen Products Full time

    **Duties**: - Conduct outbound calling to follow up on customer inquiries - Perform data entry and maintain customer records accurately - Analyze customer feedback to improve services - Provide top-notch customer service and resolve issues promptly - Demonstrate proper phone etiquette and professionalism in all interactions - Ability to work well under...


  • Corona, United States Platinum Storage Group Full time

    Job DescriptionJob DescriptionDescription:SUMMARY/EXPECTATIONSProvides outstanding/knowledgeable customer service to all customers, including answering phones, returning customer voicemail messages, and greeting customers in the office as well as throughout the site while performing other duties. Performs administrative duties as assigned by the Site...


  • Corona, United States AnDek Staffing Services Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.- Manufacturing- Aerospace - Call Center - Escalations Responsibilities:Handle customer inquiries and complaintsProvide information...


  • Corona, United States Hajoca Corporation Full time

    Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of 'Service, Integrity, Reliability,' and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history,...


  • Corona, United States Hajoca Corporation Full time

    Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of 'Service, Integrity, Reliability,' and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca...