Supervisor, Decedent Affairs

1.0 FTE Full time Evening - 08 Hour R2438603 Onsite 84900 OFFICE OF DECEDENT AFFAIRS Allied Health 300 Pasteur Dr,PALO ALTO,California
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Evening - 08 Hour (United States of America)

Why work at Stanford Medicine | Stanford Health Care (SHC)?

This supervisory role will grant you the opportunity work with a team of coordinators that are the point-of-contact with families of deceased patients, County and State facilities as well as community services.

This is a great opportunity for career advancement.

If care coordination and teamwork are your career passion, this opportunity may be for you.

Our professionals are recognized as bold leaders, compassionate healers, educators, and mentors.

Become part of a team that celebrates, uplifts, and empowers.

Benefits begin the first day of the month following employment eligibility.

Our core benefits include medical insurance, dental insurance, vision insurance, an employee assistance program, savings and spending accounts, disability, life and accident insurance, and COBRA. For medical insurance, you have the choice of three generous health plans through Stanford Health Care Alliance, Aetna, or Kaiser Permanente. Each plan includes 100% coverage for preventive care, telemedicine through Teledoc, prescription drug coverage, and behavioral health coverage. Additional incentives exist for healthy choices. And so much more - generous leave & time off, Wellness Program, special programs, educational assistance, and adoption assistance

**This is an onsite Stanford Health Care job.**

**A Brief Overview**
The Office of Decedent Affairs (ODA) Evening Supervisor is responsible for supervision of the evening Coordinator team and decedent care workflow. In addition to supervisory responsibilities, he/she will support front-line work as needed. The ODA Evening Supervisor provides training, coaching, and day-to-day performance of the team's duties and ensures that the team/staff adheres to the standards and protocols of Stanford Health Care (SHC) and Stanford Children's Health (SCH).

In addition, there is the management of organizational systems and workflow, continuous quality improvement, fiscal management, and departmental goals and programs for the Office of Decedent Affairs.

**Locations**
Stanford Health Care (Palo Alto, CA; onsite)

**What you will do**
- Manages and monitors the provision of quality decedent care support in accordance with standards of practice and SHC policies and procedures.
- Develops, implements, and evaluates systems and practices which facilitate smooth workflow and desired outcomes. Solicits input from managers, leads, and staff. Recommends changes and enhancements to the ODA Manager.
- Manages, coaches, and trains staff for proper utilization of personnel in relation to the level and type of patient activity, employee expertise, and staffing/scheduling guidelines.
- Fosters management development of team members through identification of learning needs, designing a development plan, and facilitation of learning opportunities. Ensures there is adequate ongoing educational programs and training opportunities for all staff in areas of responsibility, including orientation of new employees and relevant in-service staff sessions.
- Interviews, hires, coaches, counsels, and evaluates personnel utilizing appropriate SHC resources including policies, procedures, and the department of Human Resources.
- Works with ODA team members to develop, maintain, and evaluate a comprehensive continuous quality improvement and safety program that is in compliance with the hospital at large.
- Proactively uses problem solving process to identify, prevent, or resolve departmental related problems, utilizing the chain of command as necessary.
- Coordinates and integrates services within department and with other departments by continually collaborating with other managers, leads, and team members. Acts as a resource concerning decedent affairs and the hospital at large.
- Develops and implements policies and procedures that guide and support the provision of services, ensures that policies and procedures are compatible with the function and goals of SHC and which meet the external regulatory and statutory requirements.
- Continuously assesses and improves department's performance based on family and staff needs; directs and participates in improving performance and services which benefit staff, patients, and other customers.
- Effectively maintains appropriate quality improvement and control programs in response to staff and patient feedback, internal standards of care, and external requirements.
- Manages the activities of patient deaths from time of death to release of remains from SHC and LPCH. This includes management of complex and sensitive cases of demise as well as coordinati