Restore Assistant Manager

4 weeks ago

Tempe, United States Habitat For Humanity Central Arizona Full time

**JOB SUMMARY**:
The ReStore Assistant Manager is responsible for coordinating store volunteers, managing receiving dock area, maintaining a clean and safe facility, ensuring sales and donations receiving activities run smoothly and efficiently, monitoring pricing of donation items, supervising ReStore staff and volunteers, and providing superior customer service to customers and donors. Serves as manager in charge of the store when the ReStore Manager is not on site.

**ESSENTIAL FUNCTIONS**:

- Evaluate condition/acceptability of incoming donations, both by investigating over the phone and in person when accepting donations
- Schedule volunteers and coordinating volunteer activities ReStore volunteers
- Recruit new ReStore volunteers
- Recognize, appreciating, and accommodating ReStore volunteers
- Build and maintain positive relationships with customers by providing high-quality customer service
- Answer customer questions regarding the ReStore in general and specific items
- Ability to provide friendly customer service, assisting in loading purchases and unloading donations.
- Operate cash register to ring up customers
- Move materials from warehouse to store floor
- Participate in the development and implementation of strategic goals
- Price materials to be sold
- Display merchandise in a way that maximizes sales
- Ensure that all areas of the store/warehouse are safe, clean, and organized
- Work to continually improve overall appearance of our facility and maximize our efficiency
- Serve as manager in charge of the store when store manager is not on site

**KNOWLEDGE, SKILLS, ABILITIES**:

- Great track record of providing excellent customer service.
- Excellent communication skills.
- Excellent problem-solving ability.
- Desire to work with diverse staff and customer base.
- Ability to work effectively with mínimal supervision.
- Committed to HFHCAZ mission and environmental stewardship
- Effective organizational skills, analytical and problem-solving skills
- Ability to prioritize and handle multiple tasks and projects concurrently
- Demonstrates the ability to use commonly-used concepts, practices and procedures within the field.
- Must meet or exceed the ability to demonstrate the 5 core and common competencies outlined below.
- Convey clear, concise information to others, using verbal or other appropriate communication techniques.
- Complete formal training plan and assignments as required.
- Treat others in a nondiscriminatory, lawful and ethical manner, respecting the differences among people, and the value they bring to HFHCAZ.
- Follow safe practices in all work activities to avoid injuries and accidents.
- Demonstrate commitment to Habitat for Humanity Central Arizonas Mission

Habitat for Humanity brings people together to build homes, communities and hope.

We envision a world where everyone has a decent place to live.
- Demonstrate commitment to Habitat for Humanity Central Arizonas Core Values of:
Believe

Unity

Integrity

Love
- Dedication
- Demonstrate commitment to ReStores Value Propositions of:

- Excellence
- Achieving exceptional and reliable performance
- Partnering Working together to achieve productive and satisfying goals we cant accomplish alone
- Utilizing Seeking Developing Best Practices
- Possess valid AZ drivers license, with good driving record.

**EDUCATION, EXPERIENCE**:

- Minimum 2 years retail experience
- Minimum 1-year supervisory experience
- High School Diploma required.

**PHYSICAL REQUIREMENTS NECESSARY TO PERFORM THIS JOB**:

- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is continuously required to bend, stand, twist, reach above shoulder, reaching below shoulder, walk, talk, and/or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms. The employee is occasionally required to sit, climb or balance, stoop, kneel, crouch, and/or crawl. The employee must also lift and/or move up to 50 pounds. Specific vision abilities include close vision and color vision.
- Must pass the ADOT Medical Exam.

**WORK ENVIRONMENT AND CONDITIONS**:

- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The entire job takes place in Retail warehouse operation. The cooling is adequate in the summer, but it will get hot and muggy at times during summer months. Winter gets a little cold, dress warm in layers in the winter.
- Dress code is casual and comfortable; no sandals or open shoes allowed

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