Sales Counselor

Schedule, organize and conduct tours with prospective resident of senior providers for assisted living and memory care

Meet all expectations of meaningful contacts, leases and occupancy

Responds and follow-up with to all walk-ins, phone ins, mail-ins timely and appropriately

Maintain a good working relationship with residents, families and professional providers of care

Maintains a working knowledge of all software programs

Manage move ins and move outs to achieve maximum revenue

Treat each inquiry with value Meet all expectations of occupancy and budget

Keeps Sales Director and or Executive Director informed of all sales activity daily

Maintains Hot Board and census board

Assist in development and execution of community events

Communicates any special needs of the incoming resident to the appropriate personnel

Keeps informed of all trends, developments, concepts and techniques in his/her field that affect product

Understand the need of the senior and the aging process

Maintain and work an active, meaningful waitlist

The ability to work in a safe and alert manner

The ability to take ownership for associate’s safety and the safety of the residents

Must disclose any medication that might impair associate’s ability to perform the job safely or competently. Non-Essential Functions:
Leads by example exhibiting the CORE Values through servant leadership

Encourages teamwork and promotes company philosophy

Attends required community meetings and participates Life Enrichment activities when able

Completes all required courses in adherence with HRA University

Is prompt and able to perform the required duties of the position on a regular, predictable basis

Becomes familiar and understands how to report a missing person using the Safe Return program or equivalent

Becomes familiar and understands the steps for fire evacuation

All associates are responsible for maintaining a safe and secure environment for all community residents