Medical Front Desk Specialist
3 weeks ago
Our group specialty practice is seeking an experienced medical front desk professional to join our team. _This position is located at our _**Peoria office. **_Responsibilities include:
- Participate in the morning huddle with the clinical team to get organized for the day
- Check patients in and out / collect co-pays / update demographics as needed
- Obtain consent forms from patients at check-in
- Present Treatment Plans and Financial Estimates
- Schedule patients for future appointments at check-out
- Submit verification of benefits and/or pre-authorization requests as needed throughout the day
- Calculate insurance coverage based on VOB and explain financials to patients for recommended treatment / set up payment plans as needed
- Request referrals from other providers when required for upcoming appointments
- Scan/upload documentation to patient charts throughout the day
- Assist with records requests and other administrative duties as required
Minimum 3 years in a medical office front desk environment
Experience presenting and explaining insurance coverage and financial responsibility to patients
Ability to project a confident, professional image in person and on the phone
This position is full-time; office hours are currently Monday through Thursday, 30-40 hours per week. Hourly rate based on skills and experience. Vacation and paid time off available after completion of applicable waiting periods.
Pay: $17.00 - $22.00 per hour
**Benefits**:
- 401(k)
- Paid sick time
- Paid time off
Schedule:
- No weekends
Work setting:
- In-person
- Private practice
**Experience**:
- Medical Front Desk: 3 years (required)
Work Location: In person
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