Commercial Account Manager

3 weeks ago

Tempe, United States Cook Solutions Group Full time

Cook Solutions Group (CSG) is looking for a Full-Time Commercial Account Manager to join our sales team. CSG provides Electronic, physical security, ATM, ITM and TCR product & service, & installation for financial & commercial institutions.

**Location**: This position can be remote or hybrid within CSG's current 12 state footprint.

**Salary**: $65K-$85K Base with quarterly bonus opportunity.

**What you’ll do**:
**Summary**:Responsible for assessing, vetting and driving quality commercial sales revenue
within several regional territories; is the support between customer and operations team; maintains deep product knowledge. Works closely with operations to ensure smooth process flow from quoting, ordering and fulfillment.

**Essential Functions Vital for Achievement of Revenue Goal**:

- Responsible for vetting current CSG commercial customers and potential commercial
prospects following pre-defined guidelines to ensure quality, profitable commercial
accounts.
- Prospects in the datacenter, large operations centers and multi-location space.
- Primary interface for customers/prospects with day-to-day projects including
coordinating site surveys and providing detailed quotes with CAD/Scope when
applicable. May utilize to help with surveys and quotes, but ultimately is responsible for
the customer relationship.
- Works closely with other centers to utilize local resources to fulfill for customers.
- Product expert within all CSG commercial business lines and products.
- Assists in sales process with elevated technical conversations to help close sales.
- Responsible for being primary internal interface with engineering and project
management to assure smooth, efficient quoting and installation.
- Proactive communications with net zero accounts and introduce reoccurring revenue service
opportunities following account manager and product goals.
- Proactively manage existing accounts and listen for opportunities to introduce additional
recurring revenue service opportunities as well as new product/service lines (i.e. CSG’s RemoteView Managed Services lines).
- Responsible for updating CRM with latest correspondence for both customers and target
prospects.
- Responsible for achieving Top Line Sales goal, Gross Margin goal, ROR goal, & RVMS
goal while following company Sales and Operations Guidelines and Procedures.
- Responsible for working with technicians remotely to complete site surveys,
gather information etc.
- Responsible for turning all quotes (service and installs) around within 48 hours with
exception of large projects approved by GM or leadership.
- Utilize company sales materials in TEAMs. Follows CSG standards for customer facing material.
- Strives for collaboration between Sales and Operations team.
- Other duties required as needed.

**Qualifications/**Education/Experience**:
HS Diploma or GED equivalent required. Bachelor’s or master’s preferred. Four or more years
related experience and/or training, or equivalent combination of education and experience. Two years of Complex solution sales Or Technical sales and/or installation experience. Must have sales experience or demonstrate ability to communicate features/benefits of technology in a complex environment utilizing exceptional communication skills. Must have or achieve/maintain detailed product knowledge.To perform this job successfully, an individual must be able to perform each essential dutysatisfactorily. The requirements listed below are representative of the knowledge, skill, and/orability required. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.

**Benefits**

Cook Solutions Group (CSG) provides our employees with the most comprehensive benefits program to enhance their quality of life. CSG pays 90% of the PPO insurance premium for the employee; 100% for a high deductible plan, and 50% for the dependents on both plans, and a 401(k)-retirement match; Paid Time Off (PTO); 8 paid holidays per year; 16 hours of Paid Time Off a year for volunteer time through the Cook Community Builders program; Technician benefits that include commute time, company vehicle and gas card, quarterly bonus program, tuition reimbursement and much more

**Why work at Cook Solutions Group?**

We know our employees are what make our business succeed. That’s why we’ve cultivated a casual, upbeat environment that enhances productivity, satisfaction, and retention. We strive to provide the best, most equitable and cost-effective benefits for employees. New employees become eligible for benefits on the first of the month following the 60-day day waiting period who work a minimum of 30 hours per week.

Our employees are encouraged to take advantage of flexible scheduling, maintain a healthy work-life balance, and volunteer in their communities through our Cook Community Builders program.

**Equal Opportunity**
- Cook Solutions Group is committed to equal employment opportunity. We will not d

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