Mobile Associate, Store-in-store

3 days ago

Tracy, United States T-Mobile Full time

**Be unstoppable with us**
T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop

Job Overview

Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success. They're ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving. Mobile Associates excel at building and deepening relationships with customers through meaningful interactions. They are skilled at identifying customer needs and are passionate about educating, demonstrating, and recommending solutions. Mobile Associate SiS, exceed their performance targets Doing it the Right Way, by excelling in sales, providing exceptional customer experiences, and meeting quality of sale metrics.

**Responsibilities**:

- Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions.
- As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction
- Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager.
- Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail.
- Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing.

**Education**:

- High School Diploma/GED (required)

**Work Experience**:

- 6 months of customer service and/or sales experience, Retail environment preferred. (preferred)

**Knowledge, Skills and Abilities**:

- Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (required)
- Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (required)
- Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment. (required)

**Licenses and Certifications**:

- At least 18 years of age
- Legally authorized to work in the United States

**Travel**:
Travel Required (Yes/No):No

**DOT Regulated**:
DOT Regulated Position (Yes/No):No

Safety Sensitive Position (Yes/No):No

California Pay : $18.00

The base hourly rate for the Mobile Associate role in this location is $18.00/hour. Within the first 90 days working at T-Mobile, Mobile Associates will receive on-the-job training and the opportunity to earn a total of $1,500 while completing training

  • Store Associate Tracy

    1 month ago

    Tracy, United States Cents Only Stores LLC. Full time

    Store Associate Tracy #185 99 You are here: / Store Associate Tracy #185 99 **Store Associate Tracy #185** store-associate-aa9h0z Operations/General Management Tracy , CA March 1, 2022 **Our Promise to you is.OPPORTUNITY** **Join Us at the 99 and together well grow your skills, develop your career and build your best future** **Now Hiring, Weekly Pay,...

  • Store Associate Tracy

    4 weeks ago

    Tracy, United States Cents Only Stores LLC. Full time

    Store Associate Tracy #185 99 You are here: / Store Associate Tracy #185 99 **Store Associate Tracy #185** store-associate-aa9h0z Operations/General Management Tracy , CA March 1, 2022 **Our Promise to you is.OPPORTUNITY** **Join Us at the 99 and together well grow your skills, develop your career and build your best future** **Now Hiring, Weekly Pay,...

  • Store Associate

    1 month ago

    Tracy, United States CVS Health Full time

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we...

  • Store Manager

    3 weeks ago

    Tracy, United States Burlington Stores Full time

    **LOCATION** 3150 Naglee Road Tracy CA US 95304 **Overview** If you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a Store Manager! Are you a proven leader with strong communication and organization skills? Can you lead a team in...

  • Assistant Store Manager

    1 month ago

    Tracy, United States The TJX Companies, Inc. Full time

    Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different. Posting Notes: HomeGoods Store...

  • Assistant Store Manager

    4 weeks ago

    Tracy, United States The TJX Companies, Inc. Full time

    Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different. Posting Notes: HomeGoods Store...

  • Assistant Store Manager

    3 weeks ago

    Tracy, United States HomeGoods Full time

    Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different. Posting Notes: HomeGoods Store...

  • Stocker Store 185

    2 weeks ago

    Tracy, United States 99 Cents Only Full time

    Job No.: 17780 Job Category: Retail Operations Location: Tracy, CA Posted Date: April 21, 2024 At The 99 Store you’ll find a career that is more than just a job. We promise to provide you with the opportunity, and we will empower you to make it your own and run with it. - Our Story: The 99 Stores is a leading premium value retail chain that exists to...

  • Hourly Store Manager

    2 weeks ago

    Tracy, California, United States Famous Footwear Full time

    Overview:At Famous Footwear, we believe everyone deserves to feel a little famous. To us, famous isn't about standing out in the crowd. It's about feeling good where you stand right now. Famous Footwear is your place for athletic and casual shoes for the whole family from hundreds of name brands.Join Famous Footwear as a Store Manager where you'll have the...

  • Store Manager

    4 weeks ago

    Tracy, United States Hassan & Sons Inc Full time

    Job DescriptionJob DescriptionPosition SummaryUnder the direction of the Area Manager and General Manager, the Store Manager oversees the company’s day to day operations and is accountable for helping the company deliver on our commitment to provide superior customer service and quality products. The Store Manager is responsible for the management of a...

  • Retail Sales and Store Support>

    1 month ago

    Tracy, United States Safeway Full time

    Safeway - JobID: 452760 [Grocery Associate / Team Member] As Retail Sales and Store Support at Safeway, you'll: Be the face of the Company; Interact with the valued customers whether you are bagging groceries, arranging flowers, slicing cheese, or sweeping the floor; Help customers and fellow associates; Be thoughtful and passionate about your work; Smile...

  • Hourly Store Manager

    4 weeks ago

    Tracy, United States Famous Footwear Full time

    Overview: At Famous Footwear, we believe everyone deserves to feel a little famous. To us, famous isn’t about standing out in the crowd. It’s about feeling good where you stand right now. Famous Footwear is your place for athletic and casual shoes for the whole family from hundreds of name brands. Join Famous Footwear as a **Store** **Manager **where...

  • Cashier Associate

    4 weeks ago

    Tracy, California, United States Burlington Stores Full time

    If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Cashier Are you a people person with an outgoing and friendly demeanor? Can you think on your feet in a fast-paced and demanding environment? Do you enjoy the satisfaction of positively impacting someone's day? If so, this may be...

  • Sales Associate

    1 month ago

    Tracy, United States Hibbet Sports Full time

    01458 Tracy, CA LE_301 Hibbett Retail, Inc. Job Title: Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager Hourly: $16.00-$16.80 SUMMARY The Sales Associate is responsible for assisting the store's management staff with providing quality customer service. The Sales Associate is knowledgeable in each product area or...

  • Sales Associate

    3 weeks ago

    Tracy, United States Hibbet Sports Full time

    01458 Tracy, CA LE_301 Hibbett Retail, Inc. Job Title: Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager Hourly: $16.00-$16.80 SUMMARY The Sales Associate is responsible for assisting the store's management staff with providing quality customer service. The Sales Associate is knowledgeable in each product area or...

  • Sales Associate

    2 weeks ago

    Tracy, California, United States Hibbett Retail, Inc. Full time

    Job DescriptionJob Description01458 Tracy, CALE_301 Hibbett Retail, Inc.Job Title: Sales AssociateDepartment: OperationsFLSA Status: Non-ExemptReports To: Store ManagerHourly: $16.00-$16.80SUMMARYThe Sales Associate is responsible for assisting the store's management staff with providing quality customer service. The Sales Associate is knowledgeable in each...

  • Sales Associate

    4 weeks ago

    Tracy, United States Hibbett Retail, Inc. Full time

    Job DescriptionJob Description01458 Tracy, CALE_301 Hibbett Retail, Inc.Job Title: Sales AssociateDepartment: OperationsFLSA Status: Non-ExemptReports To: Store ManagerHourly: $16.00-$16.80SUMMARYThe Sales Associate is responsible for assisting the store's management staff with providing quality customer service. The Sales Associate is knowledgeable in...

  • Retail Sales Associate

    2 weeks ago

    Tracy, United States Burlington Stores Full time

    If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Retail Sales Associate! Are you an outgoing, upbeat, people-person with great organizational skills? Would you thrive in a high-energy environment where associates work together to drive results? Is it important to you to make a...

  • Wave Associate

    7 days ago

    Tracy, United States CRATE & BARREL Full time

    We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings...

  • Seasonal Associate

    5 days ago

    Tracy, United States Famous Footwear Full time

    Famous Footwear - 2471 NAGLEE RD [Retail Sales / Team Member] As a Seasonal Associate at Famous Footwear, you'll: Ensure daily store tasks (pricing, shipment processing, fulfillment and inventory) are dialed in, keeping the store running like a tightly laced sneaker; Deliver clear, concise and timely communications to the entire store team and employ active...