Customer Service Representative
6 days ago
**Job Duties and Responsibilities**:
- Answers incoming customer calls regarding inventory questions, orders for outbound shipment, order status, invoicing and billing issues, product problems, service questions and general client concerns
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
- Update customer information in the customer service database in a timely and accurate manner
- Work with the management team to stay updated on new customers, customer activity, product and industry knowledge and be informed of any changes in company policies
- Impact the company’s bottom line by problem solving and turning frustrated clients into repeat, long-term customers
- Remains flexible with work scheduled hours and overtime as scheduled
- Develops and maintains logistics forms and standard operating procedures
- Processes daily data entry for inbound receipts and outbound shipments
- Initiate daily stow audits and reconcile results, making Logistics Manager aware of any discrepancies
- Coordinates with Logistics Manager and warehouse staff to ensure timely and accurate preparation of shipping and receiving documents along with any other questions or concerns about customers’ orders or inventory
- Utilize other systems as provided by Bowman or a customer
- Manage office supplies
- Other duties as assigned
**Qualifications & Skills**:
- Required: High school diploma or GED
- Preferred: 1+ years of customer service experience within the logistics field
- Strong communication skills
- Self-starter mentality
- Strong computer skills; including Microsoft Excel and Microsoft Word
- Team oriented
- Must be at least 18 years or older
**Benefits**:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
**Education**:
- High school or equivalent (required)
Work Location: In person
-
Customer Service Representative
1 month ago
Williamsport, United States Trillium Staffing Full timeLocal Manufacturing facility is looking for a Customer Service Representative. The Customer Service Representative will work 1st shift Mon-Fri 8:00 A.M.-4:30 P.M. with possible overtime as needed. Pay rate is $15/hour. Job Duties will include, but are not limited to: -Answer incoming calls -Assist customers in ordering products -Make follow up sales phone...
-
Customer Service Representative
1 month ago
Williamsport, United States ROOFX INC Full timeJob DescriptionJob DescriptionROOFX Inc., a leading provider of roofing solutions, is seeking a dynamic and motivated Customer Service Representative to join our team at our Williamsport, PA location. As a Customer Service Representative, you will play a pivotal role in our sales process by engaging with potential customers through cold calling lead sources....
-
Customer Service Representative
2 weeks ago
Williamsport, United States U-Haul Full timeLocation: 238 Penn St, Williamsport, Pennsylvania 17701 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Pt Customer Service Representative
3 weeks ago
Williamsport, United States Planet Fitness Full time**Part - Time: Starting at $XX per hour.** **Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.** Are you looking for a **_fun and rewarding_** place to work? National Fitness Partners (NFP) serves more than one million members at 140+ Planet Fitness clubs throughout the eastern U.S. At NFP, we believe...
-
Customer Service Representative
3 weeks ago
Williamsport, United States Lendmark Financial Services, LLC Full timeThe Loan Consultant II provides exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be based on creation of Customer Service Representative, Customer Service, Consultant, Customer Experience, Representative, Retail
-
Member Service Representative
1 month ago
Williamsport, United States Service 1st Federal Credit Union Full timeJob DescriptionJob DescriptionFull Time - 40 Hours Per WeekMonday through Saturday Availability Required.Role: A Member Service Representative's primary responsibility is to assist members in meeting routine financial goals while exceeding their expectation for service. To accomplish this, Member Service Representatives are responsible for performing...
-
Member Service Representative
3 weeks ago
Williamsport, United States Service 1st Federal Credit Union Full timeJob DescriptionJob DescriptionPart Time - 25 Hours Per WeekMonday through Saturday Availability RequiredRole: A Member Service Representative's primary responsibility is to assist members in meeting routine financial goals while exceeding their expectation for service. To accomplish this, Member Service Representatives are responsible for performing...
-
Customer Service Representative/logistics
4 weeks ago
Williamsport, United States D.M. Bowman, Inc. Full time**Job Duties and Responsibilities**: - Answers incoming customer calls regarding inventory questions, orders for outbound shipment, order status, invoicing and billing issues, product problems, service questions and general client concerns - Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport...
-
Customer Care Representative
2 weeks ago
Williamsport, United States Nittany Energy Full timeNittany Energy is a local family-owned business that is looking for a qualified (CCR) Customer Care Representative/Dispatcher at our Williamsport office. Our business provides heating oil to residential customers and commercial fuels to businesses, farms, etc. We also deliver gas and fuel to our 28 convenience store sites along with a few independent station...
-
Remote Customer Service Representative
2 weeks ago
Williamsport, United States Disabled Veteran Solutions Full time16.00-16.50 per hour | Williamsport, PA, USA | Hourly | Full Time Disabled Veteran Solutions (DVS) is seeking top talent for our Customer Advocate Role in our Customer Service Division. At Disabled Veteran Solutions, you're not just part of a company; you're a valued member of a diverse and inclusive team. To attract and retain the best talent, we reward our...
-
Patient Services Representative
3 days ago
Williamsport, United States UPMC Full timeUPMC Williamsport is seeking a Patient Services Representative to join our team. This full-time role will work daylight hours as scheduled (between 7:00 a.m. and 5:00 p.m.) Monday through Friday. No weekends or holidays are required. UPMC offers a premier benefits package, designed to care for your total well-being — physically, emotionally, and...
-
Williamsport, United States UPMC Life Changing Medicine Full timeUPMC Corporate Services is hiring a casual Emergency Department Patient Services Representative to support patient registration at the front desk and bedside located at UPMC Williamsport. In this role, you will be cross-trained at UPMC Muncy as well.Status: Casual, 16 hours/biweeklyShift: Primarily 9:00am-5:00pm and 7:00am-3:00pm as well as 2nd shift as...
-
Customer Service Provider
1 month ago
Williamsport, United States Pneu-Dart Full timeJob DescriptionJob DescriptionSalary: Starting wage $18 to $20 per hour based on experience.Title: Customer Care ProviderReports To: Director of Customer ExperienceIdeal for Work-Life Balance: No nights or weekends!Team Member focused!Family-oriented!Clean, bright, safe, friendly work environment!Team Appreciation Lunch Fridays!Located in Barbours, PA - 15...
-
Cashier/customer Service
3 weeks ago
Williamsport, United States The Giant Company Full timeworking and helping to perform daily responsibilities in customer service while growing there careers. **Job Types**: Part-time, Temporary Pay: $12.00 per hour **Benefits**: - 401(k) - Dental insurance - Flexible schedule - Vision insurance Shift: - Day shift - Evening shift - Morning shift - Night shift Weekly day range: - Every weekend - Monday to...
-
Outside Sales Representative
2 weeks ago
Williamsport, United States Pittsburgh Public Safety Supply Inc. Full time**Job description** **Looking for an LE/Fire/EMS Professional to become an Outside Sales Representative for Police, Fire and EMS uniforms and gear.** Looking to hire a full-time experienced sales representative/Law Enforcement, EMS, Fire, Military Professional to take our company to the next level. Your main objective would be to attain new customers and...
-
Account Representative
1 month ago
Williamsport, United States CHAD JACOBSON - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceROLE DESCRIPTION:As Account Representative - State Farm Agent Team Member for CHAD JACOBSON - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency...
-
Williamsport, United States United Concordia Dental Full time**Company **:United Concordia Dental **Job Description**: **JOB SUMMARY** **ESSENTIAL RESPONSIBILITIES** - Resolve customer inquiries and complaints via written, telephonic and face-to-face communication in a timely and accurate manner. - Prepare adjustments for services not properly processed, either systematically, or by forwarding to the appropriate area...
-
Outside Sales Representative
4 hours ago
Williamsport, United States APR Supply Co. Full timeJob DescriptionJob DescriptionWho We Are:With 42 locations throughout Pennsylvania, New Jersey and Delaware and a team over 475 strong, APR Supply Co. is a premier full-service distributor of PVF, plumbing, HVAC and hydronic supplies.APR Supply Co. bases our business and culture upon four core values; Customer, Accountability, Excellence, Results. Eligible...
-
Ocular Specialty Representative
2 weeks ago
Williamsport, United States Bausch + Lomb Full time**Bausch + Lomb (NYSE/TSX**: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better. Our comprehensive portfolio of over 400 products is...
-
Representative Ii, Medical Support
4 weeks ago
Williamsport, United States Disa Global Solutions, Inc Full timeDISA Global Solutions is an industry-leading safety and compliance solutions provider with customers across the Globe since 1986 and more than 1,200+ Team members across more than 30 locations. When you join the DISA Team, you join an industry leader that more than 30% of fortune 500 companies use. With a rich history of IT innovation, we have more than...