Ambassador

4 weeks ago

Austin, United States St. David's Medical Center Full time

**Introduction**:
**Benefits**:
St. David's Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long
- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

**_ Note: Eligibility for benefits may vary by location._**

We are seeking a(an) Ambassador for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply

**Job Summary and Qualifications**:
To serve meals to patients in a professional, efficient manner; instructs patients on meal ordering system; assists patients in placing meal orders, if necessary; assesses the patient’s capabilities to utilize the meal order system. Interact with the Call Center operators, Food Service Supervisors, and Nursing staff on a regular basis to assure patient meals are timely and accurate.

**1. **Delivers and retrieves patient food trays on time and at the proper temperatures.**
- Serves meals to patients in a professional and efficient manner
- Instructs patients on meal ordering system following an established script
- Assists patients and/or family members in placing meal orders, if necessary
- Assesses patient’s ability to utilize the meal order system and follow up with appropriate staff member if unable to participate
- Processes diet requisitions retrieved from nursing stations
- Delivers between meal nourishments directly to patients
- Mediates patient concerns regarding meal service
- Inventories, orders and replenishes bulk supplies on nursing units
- Retrieves completed meals from patient’s rooms in a timely manner
- Communicates with members of other departments effectively and concisely
- Serves as a quality assurance control point for every aspect of the room service program
- Required to maintain accurate records of meal deliver and if necessary, patient intake
- Acts as liaison between Food & Nutrition Department, the patient and nursing unit

**2. **Adheres to departmental Quality Assurance procedures and standards.**
- Maintains all foods at correct temperatures for serving and records equipment temperatures daily with written or verbal follow up action as needed.
- Performs daily and weekly cleaning assignments according to schedule.
- Follows the standard infection control practices for hand washing, personal hygiene, grooming, uniforms, and food handling.
- Attends 90% of all departmental meetings and all required in-services and training.

**3. **Practices safety techniques.**
- Adheres to standard safety procedures in all aspects of the job.
- Learns correct equipment operating procedures and reports malfunctions to supervisor immediately.
- Responsible for careful and safe handling of all equipment, knives, pans, etc.

**4. **Performs miscellaneous job duties as assigned.**
- Ensures assigned duties are enthusiastically completed as designated.
- Ensures completion of duties provides results at the level requested.

**What qualifications you will need**:

- Food Handlers Permit must be obtained within 7 days of employment start date

**St. David's Medical Center** is a full-service hospital located in central Austin, Texas. This **300+ bed facility** features a 24-hour emergency departm

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