Accounts Receivable Coordinator

4 weeks ago

Rancho Cucamonga, United States Bradshaw Home Full time

Welcome to Bradshaw Home, where innovation meets everyday living. As a leading force in the housewares and kitchenware industry, we take pride in crafting products that elevate the ordinary into the extraordinary. At Bradshaw Home, we believe in the power of thoughtful design and quality craftsmanship to enhance the daily experiences of our customers._
- With a rich history rooted in a passion for innovation, we've been shaping the way households function for decades. Our commitment to excellence has made us a household name, synonymous with reliability, creativity, and cutting-edge solutions. At the heart of our core values is a profound appreciation for human relationships in business, a vital element that defines our approach._
- As we continue to evolve, we're not just creating products; we're shaping lifestyles. Join us on our journey to redefine the art of home living. At Bradshaw Home, we embrace diversity, foster creativity, and encourage our team to dream big. Be a part of a dynamic, forward-thinking company where your talents are valued, and your ideas have the power to shape the homes of tomorrow. Together, let's create a future where every home is a masterpiece.**Overview**

**Essential Job Functions**
- an overall improvement of cash flow.
- Ability to recognize when customers are exhibiting abnormal payment trends, an increase in deductions, and cash flow
- issues and escalate these issues to Management with a recommended action plan.
- Communicate clearly and effectively in both verbal and written form with customers and internal business partners.
- Establish and maintain effective working relationships with customers to resolve disputes or discrepancies.
- Work cross functionally within the team and with internal business partners to resolve issues.
- Contribute in month end close processes and provide account updates as requested by Management.
- Ensure work is accurately documented within the system for visibility throughout AR team.
- Ability to understand complex workflows and ensure requirements are met.
- Assist in gathering and compiling documents as requested in yearly Audit.
- Ad-Hoc requests as assigned by Management.

**Collections**
- Manage customer aged trial balance to maximize on-time payment.
- Identify missing invoices from customer's records and work internally to provide or retransmit EDI invoices.
- Effectively pursue payment on outstanding receivables in a timely manner.
- Escalate payment issues, broken promises, and delinquencies to Management.
- Monitor credit limits and recommend order releases when appropriate.
- Collect on denied deductions.
- Ensure customers are utilizing valid credits on account.
- Process credit references.

**Skills & Qualifications**
- Previous experience working in accounts receivable department.
- Experience in retail industry and dealing with “big box” retailers a plus.
- Microsoft Office experience with strong knowledge in Excel and Adobe.
- NetSuite and High Radius experience preferred.
- Keen eye for detail and ability to prioritize and organize work to meet deadlines despite frequent interruptions.
- Strong initiative with ability to work with little supervision.
- Ability to work throughout all AR teams and transfer knowledge on customers and denied claims.
- Basic supply chain understanding.
- Strong analytical, research, and problem solving capabilities.
- Daily contact requires courtesy, discretion, and sound judgment.

**Core Competencies**
- Math and analytical skills.
- Attention to detail and strive for accuracy.
- Persuasive communication style.
- Determined and driven to succeed.
- Personable, enthusiastic, and passionate.
- Excellent interpersonal and communication skills.
- Flexible to change.

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