Team Coordinator
2 weeks ago
**About us**
Ercolano Cleaning & Restoration is a small business in New Haven, CT. We are professional, agile and fast-paced.
Our work environment includes:
- Modern office setting
- Food provided
- Relaxed atmosphere
**Job Overview**:
**Responsibilities**:
- Coordinate and oversee daily operations of the Project Managers
- Serve as the primary point of contact for our clients from dispatching a PM and crew to the end of job by helping to collect final payment
- Be able to schedule appointments and used a scheduling system
- Provide administrative support such as data entry, filing, and document preparation
**- Handle customer inquiries and provide exceptional customer service**
- Answer phones
- Support team members with various tasks to ensure efficiency
- Transcribe notes and documents accurately
- Provide general administrative support to the team
**Experience**:
- Proven experience in customer service or administrative roles**
- Strong organizational skills with attention to detail
- Experience in event planning is a plus
- Knowledge in restoration / constructuion procedures a plus
- Proficiency in QuickBooks or similar accounting software is advantageous
- Excellent typing skills and familiarity with office equipment
- Ability to provide exceptional customer support
- Strong communication skills, both written and verbal
- Ability to multitask and work well under pressure
- Professional demeanor with a friendly and approachable attitude
Summary:
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Pay: $55,000.00 - $60,000.00 per year
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
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