Program Support Specialist

2 weeks ago

Pittsfield, United States Raytheon Full time

**Date Posted**:
2024-05-02
**Country**:
United States of America
**Location**:
MA914: Pittsfield, MA 540 Merrill Road, Pittsfield, MA, 01201 USA
**Position Role Type**:
Onsite
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

**Job Summary**:
Raytheon Field Engineering is seeking a Program Support Specialist to work with the Program Management Team at the Integrated Support Facility (ISF) in Pittsfield, Massachusetts. This position will support as a Leader of a multi-discipline manufacturing organization operating within a customer-owned aerospace facility. The individual will be supporting the Program Management Team across multiple contractors, focusing on documentation, compliance and training development and review. Primary responsibilities shall include, but are not limited to the following:

- Customer Interface - Liaison for daily customer interaction across a multi-contractor organization operating under rigorous requirements. Routine presentations to senior customer management.
- Inter-organization Coordination - Fosters collaboration and teamwork across multiple functions, contractors, government agencies, and customer sites to achieve program goals. The ability to establish teaming relationships is key to success.
- Planning - Long term program and production forecasting to identify resource constraints with sufficient time to implement mitigation activities. Deliver mitigation strategies to senior customer management.
- Continuous Improvement - Lead the organization to adopt a philosophy of continuous improvement across all areas. Mentor team leads, drive results, and recognize accomplishments.
- Root Cause and Corrective Action - Champion a culture of comprehensive Root Cause analysis and meaningful Corrective Actions.
- Technical - Leverage extensive Manufacturing, Test, or Engineering background to review and approve technical solutions to program issues.
- Extensive technical writing - shall be able to draft/edit ISF procedures, training materials, engineering change requests, and customer presentations.
- Training - must be able to absorb new technical material quickly and then train others.
- Oral presentation to senior management and customer personnel

**Responsibilities to Anticipate**:

- Perform Program Management Reviews and approvals on all ISF documentation.
- ISF Risk and Opportunity Manager.
- Perform Program Manage approvals for Material Review Boards (MRB/IRB).
- Business Partner Sponsor for non-RTX ISF employees.
- Provide Program Management oversight of TPME preparation, coordination and lead RCCAs.
- Vender Qualification Management, working with QA and SCM to evaluate attrition to determine best path forward for vender qualifications.
- Perform Program Management reviews of Root Cause/Corrective Actions for customer directed correction action requests (caWebs/SCARs).
- Manage contract construct; recommend hardware mix changes and insure contract (GEU) compliance.

**Basic Qualifications**:

- Typically requires a Bachelor’s in science, Technology, Engineering, or Mathematics (STEM) and a minimum of 6 years of prior relevant experience unless prohibited by local laws/regulations. Additional years of experience will be considered in lieu of a degree.
- Active and transferable U.S. government issued Secret security clearance is required prior to start date.
- Experience managing in a DOD-related manufacturing/production environment.
- Experience with engineering processes that relate to manufacturing, design, and support.
- Experience managing projects, schedules, and budgets.
- Experience in development, production, and life cycle sustainment.

**Preferred Qualifications**:

- Proficiency in Microsoft Office (Word, Excel, Power Point)
- Excellent communication skills, written and verbal.
- Strong presentation skills that are readily tailored to audiences at any level; from production personnel to senior customer/government management.
- Ability to interface with persons of multiple disciplines and job functions, including software engineers, electrical engineers, mechanical engineers, program managers, production personnel, and outside vendors.
- Experience with Earned Value Management (EVM). EVM training and/or Certification.
- Experience in developing Basis of Estimates (BOEs) and Proposal.

**What We Offer**:
Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer

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