![Sir Speedy, Austin, TX](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
2 weeks ago
**Benefits**:
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
**Benefits/Perks**:
- Initial and ongoing training
- Competitive compensation
- Paid holidays and vacation
- Indoor and comfortable working environment
**Company Overview**:
A locally owned and nationally recognized Printing, Signage and Marketing Services company in the Austin area is looking for an experienced **Customer Service Representative**.
We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals.
We work with a dynamic and interesting client base ranging from Museums and Non-Profits to Manufacturing, Real Estate, Contractors, and Construction. With the tools and technologies provided, we focus on putting our energy towards creating a remarkably unparalleled experience for each and every customer.
This is where our Customer Service Team comes in
**Job Summary**:
Our Customer Service Representatives work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction.
**Responsibility Overview**:
- Help the customer by identifying their requirements and providing the services and products that best meet their needs.
- Show expertise by communicating with the customer about our products, services, and capabilities.
- Ensure that all their requirements are met for their unique projects.
**Skills we are looking for**:
- A positive, very detail oriented people pleaser
- A willingness to be proactive and take action
- Excellent communication skills (verbal & written)
- Strong computer skills
- Team player that can work with others to deliver a project on time
**Skills desired, but not required**:
- Previous experience in business to business
- Printing and signage experience
- Understanding of direct mail and automated marketing
- Experience with PrintSmith or PrintersPlan
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