Store Manager

5 days ago


WinstonSalem, United States VIP Formal Wear Full time

Company: VIP Formal Wear

Location: Winston Salem, NC, Hanes Mall

We are looking for a Store Sales Manager to oversee our tuxedo rental and sales store Hanes Mall.

Our location there is established and ready to flourish under new management. We rent and sell suits and tuxedos for our client's special events. Whether it is a wedding, prom, Quinceanera, or a black tie formal, we want you to make VIP the go to location for our client's formal wear needs.

**Responsibilities**:

- Hiring and managing a team of 1-3 staff members to ensure a high level of customer service and sales performance
- Getting merchandise inventoried and displayed
- Registering weddings and events, assisting clients in selecting the appropriate tuxedos and suits for their special day
- Conducting fittings for clients to ensure proper sizing and a perfect fit for their event
- Verifying and processing orders to ensure accuracy and timely delivery
- Maintaining the cleanliness and organization of the store to enhance the customer shopping experience
- Ensuring client satisfaction by providing exceptional service and addressing any concerns or issues promptly
- Monitoring rental returns and ensuring all items are returned on time and in good condition
- Balancing the register and making bank deposits as needed
- Representing our brand at trade shows and events to promote our products and services
- Ensuring the store is open during business hours and properly staffed to meet customer needs

**Requirements**:

- Bachelor's degree
- 4+ years of experience in customer service
- Excellent communication and organizational skills
- Strong leadership skills with experience in managing a team
- Customer-focused mentality with a passion for delivering exceptional service

We offer:

- Full time, flexible schedule:
5 days a week, expected hours: 38 - 45 per week

shift: 10 hours shift/8 hours shift
- Pay: $16.00 - $19.00 per hour
- Training is provided
- Employee discount
- Paid time off

If you are a dynamic and results-driven individual with a passion for the fashion industry, we would love to hear from you.

Join our team as a Store Manager and take on an exciting role in a fast-paced and rewarding retail environment.

Pay: $16.00 - $19.00 per hour

Expected hours: 38 - 45 per week

**Benefits**:

- Employee discount
- Flexible schedule
- Paid time off

Experience level:

- 3 years

Shift:

- 10 hour shift
- 8 hour shift

Weekly day range:

- Monday to Friday
- Rotating weekends
- Weekends as needed

Work Location: In person


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