Spanish Interpreter/customer Care Coor

2 weeks ago

Tampa, United States Larjar, Inc. Full time

**Spanish Interpreter/Customer Care Coordinator**:
**Starting **pay rate is **$16.50** per hour**

**17 Years and Growing Strong - Come Join the Team**
- _ Diverse, Inclusive and Positive work environment_
- _ Growth and Development Opportunities_
- _ Casual Dress Code - Yes, that includes Jeans_
- _ Fun Committee (quarterly workplace events)_
- _ Cloud Room - your place to relax and unwind during breaks_
- _ Comprehensive Benefits Package_
- _ Paid Time Off (no waiting period to start accruing) - earned on an accrual basis (4.62 hours per paycheck)_
- _ 6 Paid Holidays (no waiting period)_
- ** Spanish Interpreter/Customer Care Coordinator **_(NO SALES)_**

**Pay starts at $16.50 per hour**
- ** Schedule**: Monday through Friday - **_12:30pm_** _to approximately _**_9:30pm_** (**_or later - dependent on business needs_**)
- ** Training Schedule (Paid)**: first 3 weeks will be from _9am-approximately 5pm_ (dependent on business needs)
- **Please Note, this position has duties other than translation (over the phone customer service)

**(Pay starts at $16.50 per hour**_)_**:
**Responsibilities**:

- Translate calls in a live environment in both English and Spanish between two or more parties
- Recorded Statements
- Managing inbound and outbound calls
- Collaborating with clients, patients, drivers and translators
- Performs other related duties as assigned by management
- Meeting production expectations
- Arrive on time on a daily basis
- ** The Spanish Interpreter/Customer Care Coordinator **requires 1 year of experience as an interpreter/translator. This position will report to the supervisor and team lead of the assigned department:
***Qualifications/Skills**
- Fully Bilingual in Spanish and English
- Simultaneous interpretation
- Ability to Relay the style and tone of the original language
- Ability to listen to the speaker’s talk and then translate verbatim
- Strong oral and written communication skills in both English and Spanish
- Maintains consistency and quality assurance for all calls and document translations.
- Customer service experience
- Inbound & outbound calls, data-entry / ACD telephone lines
- Ability to work independently
- Critical Thinking and Organizational Skills
- ** Summary**: ProCare is the largest privately held Worker’s Compensation transportation and language services provider. Our Customer Service team assists our client companies in their efforts to efficiently arrange transportation to medical appointments, pharmacy stops, etc... and, also provide language support in over 200 languages through both our bi-lingual Customer Service center and through contract interpreters.

**Additional Benefits**:

- _ Employee Assistance/Discount Program_
- _ Company subsidized Medical Plan_
- _ Welfare Benefits_
- _ 401(k)_
- _ The above Responsibilities and Skills are not intended to be an all-inclusive list of the duties, responsibilities and requirements of the job described. Rather, they are intended only to describe the general nature of the job_.
- _________________________________
- We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law._
- #tampajobs #customerservice #readytowork #fulltime #callcenter #customercare #mondaythroughfriday #noweekends #growth #challenge #creative #motivated #flexible #friendly #work #service #satisfaction #hiringnow_

EEO/DFWP

Schedule: 12:30pm to approximately 9:30pm (or later - dependent on business needs)

Training Schedule (Paid): first 3 weeks (paid training) will be from 9am-approximately 5pm (dependent on business needs)

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