Client Solutions Specialist

4 weeks ago

Woburn, United States New England Lab Full time

**Client Solutions Specialist - Woburn**

**About New England Lab**

For over 25 years, New England Lab has provided laboratory furniture systems that support breakthrough scientific advancement ranging from pharmaceutical research, life science discoveries, to enhancing products we use every day by providing solutions for the food and beverage industry. We are a growing full-service specialty sub-contractor and are proud to have provided laboratory furniture systems to some of the leading university, biotech, government, corporate, industrial and medical research facilities in the Northeast, Mid-Atlantic and Carolinas.

**Opportunity**

As a Client Solutions Specialist you will join a team-focused, fast pace environment and will be integral in the daily operations of our ecommerce site and Rapid Ship order fulfillment division. You will be working in a customer focused environment that provides timely laboratory product solutions to our clients. This is a full-time, salary position with regular hours 7am - 4pm, M-F, reporting to the General Manager.

**Role**

**Duties & Responsibilities**
- Manage furnish and supply only sales (inquiry, estimating, product layouts/elevations, purchasing, project management, scheduling and delivery for Rapid Ship Division)
- Assist in servicing house accounts
- Able to make product recommendations and find alternative product solutions based on customer requirements
- Create and prepare sales proposals and project drawings as needed
- Represent NEL Direct within larger NEL projects
- Assist with research of new customers and project leads
- Conduct unit and assembly take-off of small projects from project plans, drawings or sketches
- Maintain ecommerce site content and pricing
- Provide sales, layout and install drawings for potential customers utilizing SketchUp
- Support sales and estimating with the daily flow of information. Assist with proposals, estimates, drawings, document management and coordination
- Coordinate invoices and payments with accounting
- Track and manage daily flow of inventory
- Manage special projects as needed

**Qualifications**
- 2-5 years’ experience in an administrative, customer service or inside sales role
- HS Diploma or equivalent
- Experience interacting/communicating with customers (calls, inquires, concerns)
- Enthusiastic and positive approach to service oriented tasks
- Sketchup and/or CAD experience creating floorplans & elevations for furniture, casework or equipment.
- Able to problem solve and provide solutions to client questions, concerns or issues
- Driven, strong personal work ethic with an ability to spearhead new projects
- Able to effectively manage and prioritize information, schedules and personalities
- Flexible and willing to adapt to new processes and tasks when needed
- Professional and clear communicator
- Excellent administrative skills
- Able to work on projects independently within a close team environment
- Knowledge and experience with MS Office (Word, Excel, Outlook, Access and PowerPoint) and Adobe Acrobat

This is a stationary position involving constant operation of computers and other office machinery. Substantial repetitive motions of the wrists, hands, and/or fingers are required.

Occasional needs to move inside the office to access file cabinets, copiers, and other office machinery.

**Disclaimer**

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required. Duties, responsibilities and activities may change at any time with or without notice. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

**About the Community**

Our team is devoted to creating laboratories that meet the needs of the scientific community. Great leadership and talented team members are the heart and soul of our thriving environment. We focus on providing the best customer service possible and are committed to bringing our clients great results through integrity, dedication, and professionalism.

**Benefits**
We offer growth opportunities for motivated professionals and a great compensation package including medical insurance, dental insurance, vision insurance, pre-tax accounts for health and dependent care, 401K employer match, paid company holidays, and paid vacations.

  • Client Solutions Specialist

    2 weeks ago

    Woburn, United States New England Lab Full time

    Job Description Job Description Salary: Client Solutions Specialist - Woburn About New England Lab For over 25 years, New England Lab has provided laboratory furniture systems that support breakthrough scientific advancement ranging from pharmaceutical research, life science discoveries, to enhancing products we use every day by providing solutions for the...

  • Client Solutions Specialist

    3 weeks ago

    Woburn, United States New England Lab Full time

    Job DescriptionJob DescriptionSalary: Client Solutions Specialist - WoburnAbout New England LabFor over 25 years, New England Lab has provided laboratory furniture systems that support breakthrough scientific advancement ranging from pharmaceutical research, life science discoveries, to enhancing products we use every day by providing solutions for the food...

  • Client Solutions Specialist

    1 week ago

    Woburn, United States New England Lab Full time

    Job DescriptionJob DescriptionSalary: Client Solutions Specialist - WoburnAbout New England LabFor over 25 years, New England Lab has provided laboratory furniture systems that support breakthrough scientific advancement ranging from pharmaceutical research, life science discoveries, to enhancing products we use every day by providing solutions for the food...

  • Client Retention Specialist

    2 months ago

    Woburn, United States SALESBOAT INC Full time

    We currently have open positions for Client Retention Specialists which come with comprehensive training. No prior sales experience is required as we will provide coaching to acquire a range of skills, such as sales, human resources, management, and mentorship. If you possess a great work ethic and would enjoy learning how to manage the varying dimensions...

  • Client Retention Specialist

    2 days ago

    Woburn, United States SALESBOAT INC Full time

    We currently have open positions for Client Retention Specialists which come with comprehensive training. No prior sales experience is required as we will provide coaching to acquire a range of skills, such as sales, human resources, management, and mentorship. At Salesboat, we are a direct sales and marketing company, candidates who show promise will be...

  • Client Retention Specialist

    3 weeks ago

    Woburn, United States SALESBOAT INC Full time

    Job DescriptionJob DescriptionWe currently have open positions for Client Retention Specialists which come with comprehensive training. No prior sales experience is required as we will provide coaching to acquire a range of skills, such as sales, human resources, management, and mentorship.At Salesboat, we are a direct sales and marketing company, candidates...

  • Client Retention Specialist

    3 weeks ago

    Woburn, United States SALESBOAT INC Full time

    We currently have open positions for Client Retention Specialists which come with comprehensive training. No prior sales experience is required as we will provide coaching to acquire a range of skills, such as sales, human resources, management, and mentorship.At Salesboat, we are a direct sales and marketing company, candidates who show promise will be...

  • Client Retention Specialist

    1 week ago

    Woburn, United States SALESBOAT INC Full time

    Job Description Job Description We currently have open positions for Client Retention Specialists which come with comprehensive training. No prior sales experience is required as we will provide coaching to acquire a range of skills, such as sales, human resources, management, and mentorship. At Salesboat, we are a direct sales and marketing company,...

  • Client Intake Specialist

    3 weeks ago

    Woburn, United States Monteforte Law P.C Full time

    Benefits: 401(k) matching Bonus based on performance Paid time off Training & development Client Intake Specilaist – Legal Office A successful, boutique law firm with a great culture is searching for our next AMAZING Team member! We are looking for a Client intake Manager to run the client intake process at our Firm. At Monteforte Law, all employees are...

  • Client Intake Specialist

    3 weeks ago

    Woburn, United States Monteforte Law P.C. Full time

    Benefits: 401(k) matching Bonus based on performance Paid time off Training & development Client Intake Specilaist – Legal Office   A successful, boutique law firm with a great culture is searching for our next AMAZING Team member! We are looking for a Client intake Manager to run the client intake process at our Firm....

  • Client Intake Specialist

    3 weeks ago

    Woburn, United States Monteforte Law P.C. Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performancePaid time offTraining & developmentClient Intake Specilaist Legal OfficeA successful, boutique law firm with a great culture is searching for our next AMAZING Team member! We are looking for a Client intake Manager to run the client intake process at our Firm. At Monteforte Law,...

  • Client Intake Specialist

    1 week ago

    Woburn, United States Monteforte Law P.C. Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performancePaid time offTraining & developmentClient Intake Specilaist Legal OfficeA successful, boutique law firm with a great culture is searching for our next AMAZING Team member! We are looking for a Client intake Manager to run the client intake process at our Firm. At Monteforte Law,...

  • Client Intake Specialist

    1 week ago

    Woburn, United States Monteforte Law P.C. Full time

    Benefits: 401(k) matching Bonus based on performance Paid time off Training & development Client Intake Specilaist – Legal Office   A successful, boutique law firm with a great culture is searching for our next AMAZING Team member! We are looking for a Client intake Manager to run the client intake process at our Firm....

  • Learning Solution Architect

    2 weeks ago

    Woburn, United States Aptima Inc. Full time

    Job DescriptionJob DescriptionDescription:Who We AreFor more than 25 years, Aptima's mission has been to improve and optimize performance in mission-critical, technology-intensive environments. We apply deep expertise in how humans think, learn, and perform to today's challenges. Whether for fighter pilots functioning in the cockpit, medical staff in...

  • Learning Solution Architect

    2 weeks ago

    Woburn, United States Aptima Inc. Full time

    Job DescriptionJob DescriptionDescription:Who We AreFor more than 25 years, Aptima's mission has been to improve and optimize performance in mission-critical, technology-intensive environments. We apply deep expertise in how humans think, learn, and perform to today's challenges. Whether for fighter pilots functioning in the cockpit, medical staff in...

  • Client Implementations Practice

    3 weeks ago

    Woburn, United States Northern Bank Full time

    Job DescriptionJob DescriptionNorthern Bank is currently recruiting for a Client Implementations Practice / Project Manager to join our PMO organization. This is a ground level opportunity within our Digital Solutions group to help establish, define, and manage the Client Implementations process. As a Client Implementations Practice manager, you will define...

  • Client Implementations Practice

    2 weeks ago

    Woburn, United States Northern Bank Full time

    Job DescriptionJob DescriptionNorthern Bank is currently recruiting for a Client Implementations Practice / Project Manager to join our PMO organization. This is a ground level opportunity within our Digital Solutions group to help establish, define, and manage the Client Implementations process. As a Client Implementations Practice manager, you will define...

  • Client Implementations Practice

    5 days ago

    Woburn, United States The Ladders Full time

    Northern Bank is currently recruiting for a Client Implementations Practice / Project Manager to join our PMO organization. This is a ground level opportunity within our Digital Solutions group to help establish, define, and manage the Client Implementations process. As a Client Implementations Practice manager, you will define the processes, deliverables,...

  • Peer Support Specialist

    1 week ago

    Woburn, United States Aware Recovery Care Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Peer Support Specialist Job Do you have passion for meeting people where they are and supporting them on their road to recovery? Do you have a passion for coming alongside and supporting people? Want to use your personal experience to make a difference in the lives of those struggling with substance...

  • Peer Support Specialist

    3 weeks ago

    Woburn, United States Aware Recovery Care Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Peer Support Specialist Job Do you have passion for meeting people where they are and supporting them on their road to recovery? Do you have a passion for coming alongside and supporting people? Want to use your personal experience to make a difference in the lives of those struggling with substance...