Front Desk Receptionist

2 weeks ago


Ontario, United States Candlewood Suites Full time

Candlewood Suites is looking for a Evening Shift/Night shift with a flexible schedule and available to work weekends, and holidays.

Duties and Responsibilities:

- Registers guest and assigns room. Accommodates special request whenever possible.
- Assist in making reservations
- customer service provided
- Thoroughly understands and adheres to proper credit card and cash
- handling policies and procedures
- Understands room status and room status tracking
- Uses suggestive selling techniques to sell rooms and to promote other services of the hotel
- Communicates with housekeeping department, maintenance department.
- Coordinates room status updates with housekeeping, by notifying housekeeping of all check outs, late check outs, early check ins, special requests.
- Makes same day reservations, and future reservations. Know cancellation procedures
- files room keys
- Knows how to use office equipment: computer, printer, phone, copy machine, and fax
- attends meetings
- Maintains the cleanliness and neatness of the front desk area, front gate area, and lobby
- Laundry: folding and washing
- Check for room deposit
- moving, walking, sitting, able to lift up to 50lbs
- answering phones, taking messages as needed
- Flexible work hours
- Following brand standard and doing online training

**Job Types**: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Expected hours: 40 per week

**Benefits**:

- Employee discount

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- On call
- Overtime
- Weekends as needed
- Weekends only

Work setting:

- In-person

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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