General Manager/multi Unit Manager

1 week ago

Hazleton, United States Applegreen at the Hickory Run Service Plaza Full time

Applegreen is one of the largest Ireland retailers continuing to serve communities, offering quality, choice, and convenience, always

We are presently looking for store general managers for our multi concept business at the Hickory Run Service Plaza. The store includes Starbucks, Burger King and Aunties Annes

**Summary**:
Our managers develop a team of dedicated people delivering great guest experiences and profitable top line sales. They are responsible for the overall operation of the restaurant according to standard.

Responsibilities Include: Team Environment - Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively. Hire, train, and develop the right people and plan staffing levels to meet guest and business needs. Continuously learn while passing on knowledge and skills to help others develop and grow. Hold themselves and team accountable for responsibilities and results.

Operations Excellence for Guest Satisfaction - Hold guests as highest priority and role model exceptional guest service. Lead by example and promote an environment where there is a sense of urgency to satisfy guests. Ensure Brand standards and systems are executed. Engage and empower team to develop solutions that drive business results. Complete all required training including ServSafe® certification. Profitability - Drive sales through effective execution of restaurant standards and marketing initiatives. Delegate and lead processes to control labor costs, food costs, and cash. Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness. Analyze restaurant environment and business results to identify opportunities and action plan with their team to set and achieve goals. Comply with all restaurant, Brand, and franchisee policies.

Qualifications: Skills Able to clearly express oneself verbally and in writing (English) Math and financial management Restaurant, retail, or supervisory experience At least 18 years of age (where applicable) High school diploma (or equivalent) Required Competencies Guest Focus - anticipate and understand guests’ needs and exceed their expectations. Passion for Results - set compelling targets and deliver on commitments. Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team.

Conflict Management - use interpersonal skills to confront tough issues and resolve disagreements constructively. Developing Direct Reports and Others - provide honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals.discrimination.

**Job Types**: Full-time, Part-time, Seasonal

Pay: $60,000.00 per year

**Benefits**:

- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training

Experience level:

- 2 years

Restaurant type:

- Quick service & fast food restaurant

Work Location: In person

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