Seeking Team Members for The Ups Store #3744 On Far

2 weeks ago


Austin, United States The UPS Store #3744 #5032 Full time

The UPS Store on Far West Boulevard is seeking Center Associates who deliver world-class customer service in a fun, small business environment. Associates serve our retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

RESPONSIBILITIES

Delivers outstanding customer service to walk-in customers and telephone inquiries

Continuously practices good listening skills with customers, UPS Store team members, and leadership

Takes ownership of the customer's shipping needs and offers viable solutions

Takes action to learn all product and service offerings, alternative solutions, and industry trends

Operates all equipment, software, and devices in an expert fashion and is willing to teach others

Maintains a clean, organized, and safe working environment

Performs other duties as assigned

QUALIFICATIONS

High school diploma or GED required

Strong computer skills, including Microsoft Office and Adobe Suites

Outstanding phone skills

Strong verbal and written communication skills, including spelling and math

Prompt, reliable, and responsible

Able to lift 40+ pounds



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