Dental Assistant Iii

3 weeks ago

Chicago, United States Howard Brown Health Full time

**Mission**: Rooted in LGBTQ+ liberation, Howard Brown Health provides affirming healthcare and mobilizes for social justice. We are agents of change for individual wellbeing and community empowerment.
- **Vision**:Howard Brown Health envisions a future where healthcare and transformative social policies actualize human rights and equity for all.
- Community-based health clinics in some of Chicago’s most underserved neighborhoods
- The largest LGBTQ health provider in the Midwest
- Latinx inclusive community based on respect, equal opportunity, and appreciation of diversity to provide the culturally competent support and services within Howard Brown Health.

**What is in it for you**:

- A commitment to work-life balance with:

- 3-weeks paid vacation and 1-week of personal time
- 12 accrued sick days per year
- 9 paid holidays, including Juneteenth
- PTO Exchange allows employees to turn unused PTO into liquid assets
- Employer-sponsored health, dental, and vision insurance with two PPO plans and an HMO plan.
- BCBS HMO, PPO, and PPO Select Plans
- HMO premium = $ 34.40 /month
- BCBS Dental premium = $ 13.00/month
- EyeMed Vision premium = $ 6.52/month
- 401k program with up to 5% employer match after 90 days = $1,700+
- Employer-paid basic life insurance valued at one times the annual salary
- Voluntary Life and AD&D, and Short-term and Long-term disability
- Up to $720 pre-tax commuter and parking benefit account
- Flexible Spending Accounts for healthcare and dependent care
- Tuition Reimbursement and Student Loan Forgiveness Programs; NHSC & PSLF
- Employee Assistance Program with 5 employer-paid counseling sessions
- 50% off at Brown Elephant Resale Shops and discounts at local businesses

**What you can expect**:
A Dental Assistant will provide a variety of reception services for clients, patients, and visitors including greeting and directing all visitors, collecting and recording client/patient payments, assisting in obtaining all third-party payer information, conducting financial assessments, answering and directing phone calls, scheduling appointments, calling clients to confirm their appointments, calling clients when schedules change to reschedule their appointments; ensuring that all client/patient services rendered are entered into the database on a daily basis. Supporting dental care delivery by preparing the treatment room, patient, instruments, and materials; passing instruments and materials. Depending on training and experience, duties may include assisting in performing procedures compliant with the Dental Practice Act.

**How you will make an impact**:

- Greet and direct all Howard Brown Health visitors with behaviors that balance professionalism and create customer loyalty. Notify Howard Brown staff of all visitors, take messages, and provide basic referral information within the scope of knowledge and training.
- Focuses on customer’s well-being and HIPAA confidentiality.
- Input demographic information, billing information, and insurance into the dental management system.
- Conduct financial assessments for designated patients as described in the policy and procedure.
- Verify insurance benefits for all patients, upon change of insurance coverage, and/or an annual basis. Document covered benefits on the insurance verification form.
- Assist Patient Accounts Manager in billing and collection of patient accounts.
- Collects co-payments
- Checks ID and Insurance card for all visits
- Ensure patient compliance with the agreed payment plan.
- Assist in the development and revision of billing policies and procedures.
- Participate in agency-wide quality assurance and improvement as needed.
- Reviews procedures and makes suggestions for improvements that will positively affect patient loyalty, employee comfort
- and Howard Brown’s profitability
- Maintain patient and financial records within standard dental record and accounting and HIPAA procedures.
- Check-in and check-out all patients using the time clock within dental management system.
- Schedule appointments for all dental patients including all follow-up appointments.
- Maintain balanced cash banks for all research studies stipends and cash drawer.
- Prepares treatment room for patient by following prescribed procedures and protocols.
- Prepares patient for dental treatment by welcoming, comforting, seating, and draping patient.
- Provides information to patients and employees by answering questions and requests.
- Provides instrumentation by sterilizing and delivering instruments to treatment area; positioning instruments for dentist’s access; suctioning; passing instruments.
- Provides materials by selecting, mixing, and placing materials on instruments and in the patient’s mouth.
- Provides diagnostic information by exposing and developing radiographic studies; pouring, trimming, and polishing study casts.
- Maintains patient appearance and ability to masticate by fabricating temporary restorations; cleaning and polis

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