Grocery Store

4 days ago


Garden City, United States Iavarone Brothers Full time

**Iavarone Bros. now hiring **_**Grocery Store - Front End Supervisor**_ **to take catering orders and handle customer service in person and on the phone.**

**Location: Garden City, NY**

**Training will be located at the New Hyde Park & / or Wantagh location.**

The **Grocery Store - Front End Supervisor** contributes to the company’s operation and success by providing overall supervision and operation of your designated department. This involves training of new hires, handling customer service, and following guidelines set forth by upper management.

**The Grocery Store - Front End Supervisor’s duties and responsibilities include but are not limited to**:

- Leading the department as a role model. Exhibiting behaviors that reflect the highest standards and alignment with company policies and practices.
- Managing department staff members and ensuring they carry out their duties efficiently. Creating work schedules and leading staff to meet company sales goals.
- Assisting in hiring and training of new staff members.
- Maintaining accurate records of sales, purchases, and any transfers daily between departments.
- Receiving catering orders in-store / via phone and overseeing the proper assembly of all orders.
- Ensuring department presents customers with a friendly and courteous experience. Assisting customers in locating items and providing recommendations.
- Resolving customer complaints and diplomatically handling escalated customer issues.
- Ensuring the cleanliness of the department and that work areas are tidy and sanitized.

**The Grocery Store - Front End Supervisor’s work hours vary and will consist of day and evening shifts.**
- Possesses exceptional leadership, management, and communications skills.
- Has strong listening skills and attention to detail to ensure customer orders are properly placed.
- Can handle escalated complaints / issues with diplomacy and tact.
- Can work expeditiously and efficiently; and multi-task as needed.
- Possesses strong computer and basic math skills and can learn relevant catering / retail software.
- Can lift up to 25 lbs.

Our employment is not only about joining our company, but rather becoming part of the Iavarone family. Our company supports employee growth & a satisfying workplace. We are committed to providing our customers with the tastiest food that’s made with old-fashioned Italian recipes using the highest quality ingredients available.

Join our family today

**About Iavarone Bros.**

For over 4 Generations, Iavarone Bros. has been hiring those who are passionate about top quality food and pride themselves in providing excellent customer service. Our company is based on values and family traditions. Which includes our belief that families deserve nothing but the very best healthy alternatives available in the industry. We are proud to have been serving families for over 90 years.

We strive to make our customers’ shopping experience pleasant and unique. Joining our team is not only about joining a company, but rather becoming part of the Iavarone Bros. family. Our company supports employee growth and a satisfying workplace. We are committed to our communities and to providing our customers with the tastiest food that’s made with old-fashioned Italian recipes using the highest quality ingredients available.
- Iavarone Bros. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, age, religion, ancestry, national origin, alienage or citizenship status, gender, pregnancy, sexual orientation, disability or handicap, marital and partnership status, arrest or criminal conviction record, status as a victim of domestic violence, genetic information (including predisposing genetic characteristics), military/veteran status, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment._

Pay: $18.00 - $20.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 2 years

Shift:

- Day shift
- Evening shift

Weekly day range:

- Monday to Friday
- Weekends as needed

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Management: 1 year (required)
- Grocery store: 2 years (required)

Ability to Relocate:

- Garden City, NY 11530: Relocate before starting work (required)

Work Location: In person


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