Mortgage Closing Specialist

3 weeks ago

Norwich, United States NBT Bank Full time

Pay Range: $19.23 - $25.66

Responsible for the daily closing and funding operations functions, including but not limited to: preparing approved loans for closing, coordinating scheduling with closing agents, generating, reviewing and validating loan documents, collecting and tracking pre -closing documentation, coordinating loan funding, escrow set-up and communicating information timely and effectively to internal and external customers. Must maintain a working knowledge of all mortgage products that are offered; to include both portfolio and investor products. Working knowledge of the legal and regulatory, as well as, timing and content requirements of the documents, by product, is essential.

Education and Experience:

- 2 years of banking or lending experience preferred
- 2 years in a professional work environment required, preferably within a bank, financial institution, or law office

Skills and Abilities:

- Basic knowledge of consumer, real estate or mortgage products and workflows preferred, but not required
- Strong computer proficiency - i.e. Microsoft Word, Excel and the Internet
- Strong written and oral communication skills
- Strong organization skills
- Strong customer service skills
- Ability to multi-task on numerous tasks simultaneously

Tasks Performed:

- 30% Prepare, balance and disclose the initial and final closing disclosures and documentation. Ensuring close attention to compliance and regulatory requirements; adhering to established timing requirements.
- 25% Perform outreach to homeowner’s insurance agents to ensure that appropriate coverage is in effect for the closing date. Generate accurate and complete closing document packages for the closing agents, ensuring that all appropriate documents, by product, are included.
- 15% Ensure timely receipt of satisfactory verifications (employment and income) prior to closing document generation. Work closely with the Loan Processing Specialist and/or Underwriter to update the file in a timely manner (as may be appropriate).
- 15% Engage closing agents to expedite the scheduling of closings within established departmental service level expectations.
- 10% Answer internal and external customer inquiries on a routine and timely basis. Provide superior customer service and professional communication. Maintain a positive attitude and work as a team player with management, co-workers, and others.
- 5% Other duties as assigned.

Physical Requirements:

- Communicate effectively with internal and/or external customers
- Stationary 75% of time or greater
- Move Objects to Maximum 10 lbs
- Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time._

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