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Front Desk Supervisor

4 months ago

Foxborough, United States Sonesta Select Foxborough Full time

'''Duties'''
- Oversee and manage the day-to-day operations of the organization
- Develop and implement strategies to improve operational efficiency and effectiveness
- Coordinate and supervise staff members to ensure smooth operations
- Monitor and evaluate performance metrics to identify areas for improvement
- Collaborate with other departments to ensure seamless coordination of activities
- Develop and maintain standard operating procedures (SOPs) for various operational processes
- Conduct regular meetings with staff to communicate goals, expectations, and provide feedback
- Identify training needs and provide necessary training to staff members
- Ensure compliance with all relevant regulations and policies

'''Skills'''
- Fundraising: Experience in planning and executing fundraising events or campaigns
- Time management: Ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously
- Event marketing: Knowledge of marketing strategies to promote events and attract attendees
- Hotel market: Familiarity with the hotel industry, including market trends and customer preferences
- Contract negotiation: Strong negotiation skills to secure favorable contracts with vendors and suppliers
- Upselling: Ability to identify opportunities for upselling or cross-selling products or services
- Budgeting: Proficient in budget planning, allocation, and monitoring expenses

Please note that this is not an exhaustive list of duties or skills. The Front Desk Supervisor may be required to perform additional tasks as needed.

Pay: $19.00 - $21.00 per hour

Expected hours: 30 - 45 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance

Schedule:

- 8 hour shift
- Evening shift
- Holidays

Work setting:

- In-person

**Experience**:

- Events management: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person