Parts Counter Representative

3 weeks ago


North Haven, United States Sonsray Fleet Services - North Haven Full time

**What do we do?**
At Sonsray, we’re in the business of moving mountains. Sonsray supports the construction, transportation, and agriculture industries. We are the largest Thermo King transport refrigeration & temperature control equipment dealership on the West Coast. We provide comprehensive sales, as well as parts and service support, including rental and leasing programs for our Thermo King customers.

**Why work here?**
At Sonsray, we value all employees, their contributions, and most importantly, their ideas
We know that the key to moving mountains is teamwork.
- Medical (PPO + HSA options)
- Dental, Vision, and Life insurance - Free
- 401K with competitive contributions made by Sonsray
- 80hrs of annual vacation which increases with years of service
- Uniforms Provided Annually
- Boot Voucher Annually - $125.00
- One full day off and paid for Community Volunteer work, annually
- Birthday Dinner on Sonsray
- Privately owned and operated. All decisions come from the heart, not a boardroom
- Annual Holiday Party - we cover airfare and hotel for you and your +1
- We’re growing We encourage you to also
- Open door policy - enjoy working with an active owner and management team

**A Day in the Life of a Parts Counter Representative**:
Compensation: $19.00 - $20.00 DOE
- Responsible for parts service to customers and mechanics
- Will communicate effectively with both customers and internal members by telephone and in person, in an effort to sell company parts and other services
- Assist in warehouse duties and parts delivery to customers as necessary
- Performs other functions or duties as directed by management in line with the objectives of the dealership
- 2+ years of parts experience in the Diesel or Transportation industry preferred
- Prior history with counter sales or parts inventory is necessary
- Ability to communicate effectively to sell company parts and other services by phone and over the counter
- Must be personable, self-motivated, and have above average organizational skills
- Able to balance priorities on large volume accounts in high-pressure situations
- Good computer skills and basic familiarity with Microsoft Outlook, Excel, and various search engines
- Team player with a calm demeanor and customer service focus
- Ability to multi-task and work quickly and accurately
- Flexible to work additional hours as the job requires
- Forklift experience is desired - willing to train
- Able to occasionally sit and climb or balance and lift or move up to 50 pounds
- Perform miscellaneous-related duties as required and assigned by the manager



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