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Case Manager/service Coordinator

3 months ago

Manchester, United States Brain Injury Association of New Hampshire Full time

The Brain Injury Association of New Hampshire is expanding and is looking for an individual to join a dynamic and enthusiastic team of professionals committed to providing quality case management services to individuals participating in the Acquired Brain Disorder (ABD), and Developmental Disabilities (DD) 1915(c) waiver programs.

This is a 40-hour/week position with flexible hours, generous benefits package which includes vacations, holidays, and a 403B/Health/Dental package.

**This caseload is located in Rockingham, Hillsborough, and Merrimack counties of New Hampshire. You will see individuals in their homes and therefore MUST reside in this area. Travel is required (mileage reimbursement provided). This is a primarily work from home position with travel to the Concord office mandatory for training, and monthly thereafter for staff meetings.**

**Duties/Responsibilities**:
Direct Services
- Work with assigned individuals/families who are living with chronic health conditions, brain injuries, and other disabilities on the community care waivers
- Meet with individuals and families in their homes to develop a plan of care
- Gathers pertinent information and records pertaining to the individual
- Reviews and organizes information gathered from various sources
- Consult with the individual/family to identify concerns and needed/requested services
- Conduct ongoing assessment and update planning document as needed
- Coordinate the delivery of services to meet identified goals and objectives
- Advocate for equal access to services to maximize individual functioning and opportunities for inclusion
- Consult with individual/family to ensure that services being received are appropriate, timely and meeting identified goals and objectives
- Consult with providers to ensure that the services provided are appropriate, timely and meet identified goals and objectives
- Guide individuals/family in resolving difficulties with agencies, access to services and/or service delivery
- Supports self-advocacy efforts
- Maintains information and records in accordance with established policies and procedures

Indirect Services
- Serves as a consultant on brain injury issues for agencies and providers to ensure equal access to services and equitable treatment for all individuals
- Provide training and outreach to community agencies
- Maintains confidentiality and standards of ethical practice

**Qualifications**:

- Bachelor's Degree in Counseling, Social Work, Psychology, Sociology or related field
- Understanding of disability issues
- Excellent communication skills necessary, both written and verbal
- Computer skills
- Ability to work independently
- Valid driver’s license, reliable transportation, and adequate vehicle insurance coverage
- Must past background check, which includes, criminal and BEAS/DCYF state registry check

Pay: From $22.00 per hour

Expected hours: 40 per week

**Benefits**:

- 403(b)
- 403(b) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Application Question(s):

- What town do you currently reside in?

**Education**:

- Bachelor's (preferred)

Work Location: In person