Family Services Specialist I/ii

3 weeks ago

Gloucester, United States 073-Gloucester Dept Of Social Services Full time

**Full Time or Part Time**:Full Time

Additional Detail

Responsibilities include but are not limited to:

- Interprets laws, policies and regulations as applied to specific area of responsibility.
- Monitors, coordinates, and administers specific programs as assigned.
- Coordinates services within specific area of responsibility.
- Interviews and assesses customer needs and other relevant factors - such as education/skill levels, abilities, interests, and support systems.
- Informs clients of related service programs rules/regulations, and right to participate.
- Presents cases to determine appropriate services and writes/implements service plans.
- Provides case management services to monitor compliance.
- Manages program waiting lists.
- Tracks expenditures, prepares/submits budget estimates and ensures payment for services.
- Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers.
- Conducts overall monitoring of programs in specific area of responsibility.
- Serves as resource to clients and the community in area of expertise.
- Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care.
- Performs services intake by receiving phone calls and office visits from customers requesting services or information as assigned.
- Shelter duty - When activated by the County Administrator, must be willing to work in the community emergency shelter.

A Family Services Specialist II completes all tasks noted above. A Family Services Specialist ll demonstrates knowledge and skills of policy and procedures beyond an entry level position.

**Hiring Range**:$51,210 (May be higher depending on qualifications and budgetary considerations)

**Minimum Qualifications**
- Minimum of a bachelor’s degree in a Human Services field or minimum of a bachelor’s degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated by Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services.
- Skilled in operating a motor vehicle and holding a valid Virginia Driver’s License
- Skilled in operating a personal computer with associated software, preferably Microsoft Office.

**Preferred Qualifications**
- Completion of VDSS mandated training programs in Adult Protective Services and Adult Services.
- Experience in Adult Protective Services, Adult Services or other related field working with or assessing the needs of adults.
- Demonstrated ability to interview, assess needs, counsel, and refer clients to other resources, as needed.
- Demonstrated ability to develop and implement service plans to ensure the delivery of appropriate services to the individual.
- Ability to analyze case information to make sound judgments within the framework of existing laws, policies, and regulations.
- Ability to communicate effectively both orally and in writing.
- Ability to manage multiple tasks and prioritize work assignments.
- Ability to plan and manage own work activities including service delivery, preparing reports and correspondence, record keeping responsibilities and related activities.
- Ability to establish and maintain effective relationships with others and stay abreast of current trends, policies, and developments in the social work field.
- Knowledge of social work principles and practices, human behavior, and motivational theory, and social, economic, and health problems.

**Special Requirements**
- All offers of employment are contingent upon satisfactory results of the required checks and screening.

**Special Instructions -**

Applications for this position must be submitted through this website.
- **APPLICANT MUST INCLUDE COMPLETE WORK HISTORY WITH DETAILED JOB DUTIES OR TASKS.**:

- **If applicable, include periods of unemployment.**

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. **Equal Opportunity Employer

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