Operations Evaluations Analyst

2 weeks ago

New York, United States Catholic Guardian Services Full time

**Catholic Guardian Services is a well-established, industry-recognized human services organization with a long history of safeguarding and empowering at-risk children and families through holistic, trauma-informed care.**

**We have been Providing Help, Creating Hope, and Preserving Dignity for disadvantaged individuals in some of New York City’s highest-need communities since our founding.**

**DESCRIPTION**

**The Operations Evaluation Analyst is a data scientist responsible for gathering, validating, optimizing and interpreting data sets, conducting quantitative and qualitative statistical analyses and modeling to inform decision making for continuous quality improvement (CQI) for all programs under CGS’s auspice including all DOHMH, OMH, OPWDD, OCFS, ACS and ORR regulated programs.**

**RESPONSIBILITIES**
- **Create interactive dashboards and data visualizations that facilitate decision making among programmatic areas**:

- **Implement user interface improvements of our Electronic Health Record (EHR) system based on changing needs of programs**:

- **Project manage information systems development and implementation initiatives that align with value-based outcome measures**:

- **Establish and maintain data management and data dictionary across technology platforms and reporting**:

- **Develop a thorough understanding of the practice workflows for each individual program, and how it uses the respective data platforms**
- **Design and prepare management reports defining and evaluating programmatic operational challenges and solutions**
- **Provide support and guidance to develop PMMI team members to increase their skills in the following areas**:

- **Automate regular reporting**:

- **Data management and analysis**:

- **Development and implementation of data tools, forms, trackers, etc.**:

- **Ability to create and present clean dashboarding for all programs**

**QUALIFICATIONS**

**- Strong proficiency in Excel: Advanced Formulas (e.g., Index, Match, Vlookup), Pivot Tables, Slicers, and Power Query**

**- Strong background with T-SQL query language and SQL Server Management.**

**- Must have Relational Database Management experience: creating tables, uploading external tables, linking tables and databases**

**- Experience managing Electronic Health Records preferred**

**- Ability to translate project requirements and needs into actionable data visualizations, reports, presentation, and other products as necessary**

**- Experience in data mapping, data integration and data warehouse**

**- Communicate effectively with other team members to support more advanced data manipulation and analytic tasks and visualizations**

**- Able to automate and generate reports derived from different data sources using various tools: Microsoft Access, Microsoft SQL Server Reporting Services (SSRS), and Microsoft Report Builder**

**- Proficiency with statistical programming packages such as SAS, R, Python is a plus but not necessary**
- **Commitment to program excellence and demonstrated knowledge of information systems and data analytics**
- **Master’s Degree in applied research, statistics, data science, or related field preferred**
- **Ability to participate in the development of appropriate outcome measurements and Key Performance Indicators development**
- **Ability to develop and deliver trainings and presentations to a broad audience**
- **Attention to detail and excellent writing, communication, and interpersonal skills**
- **Ability to handle multiple assignments and deadlines**
- **Willingness to work as part of a team process**
- **Experience supervising a team**

Pay: From $75,000.00 per year

**Benefits**:

- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance

Schedule:

- Monday to Friday

**Education**:

- Master's (required)

**Experience**:

- Data analytics: 1 year (required)
- T-SQL query language and database systems: 2 years (required)

Work Location: In person

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