Associate Director, Healthcare Quality Improvement

1 month ago

North Wales, United States Merck Sharp & Dohme Full time

**Role Summary**
- The Associate Director, Healthcare Quality Improvement is a role within the Global Professional Relations and Independent Medical Education (gPRIME) team of Global Medical and Scientific Affairs (GMSA) that is primarily responsible for supporting Our Company’s collaboration with key external healthcare quality organizations and engagements with professional medical societies on ways to improve healthcare quality and guideline-concordant care.
- The Associate Director, Healthcare Quality Improvement reporting to the Healthcare Quality Improvement Director is responsible for supporting the development and implementation of strategic plans to address healthcare quality gaps and clinical practice implementation barriers across priority therapeutic areas (TAs).

**Responsibilities** and Primary Activities**

**Internal Partnership**:

- Collaborates across TAs to understand and help inform GMSA healthcare quality improvement (QI) strategies to optimize external engagement and QI activities that improve guideline-concordant care
- Supports the assessment of the healthcare quality landscape to identify opportunities for engagement and partnership, including collaborative projects and participation on expert panels, committees, and working groups as appropriate
- Supports the development of internal resources and trainings related to healthcare quality measurement and QI
- Supports the implementation of QI strategies and plans relevant to Our Company
- Supports the monitoring and sharing of insights regarding healthcare quality trends with cross-functional stakeholders
- Conducts landscape assessments in prioritized TAs to identify QI gaps and liaises with regional and country representatives to ensure global understanding of needs
- Works with cross-functional teams to support the integration of healthcare quality considerations into medical value and implementation plans of TAs
- Partners with gPRIME TA colleagues to develop plans to address healthcare quality gaps through independent medical education (IME), including through development of requests for proposals for IME

**External Engagement**:

- Supports the identification and participation in opportunities for partnership and collaboration related to QI and measurement as needed
- Develops and maintains on-going professional relationships across healthcare quality organizations, engaging across areas of interest supporting the mutual goals of Our Company and the Quintuple Aim
- Supports TA-aligned engagements with professional medical societies and organizations to implement QI initiatives
- Identifies and upholds compliant best practices to support long-term professional organization relationships through programs and activities of mutual interest

**Other**:

- Prepares, negotiates, obtains, and monitors operating budget for approved programs
- Maintains appropriate processes and financial controls to ensure completion of programs within established budgets
- Maintains knowledge of organizational strategic focus, inter-departmental activities, current clinical and scientific concepts, internal and external governing policies, contract negotiation and interpretation, budget and project management, and vendor management
- Ensures compliance with existing internal and external guidelines as they pertain to professional relations, collaborations, and IME, as well as our company's internal standards based on its interpretation of the applicable laws and regulations

**Required** **Qualifications**, Skills, & Experience**

**Minimum Educational Requirement**
- BA/BS degree in life sciences

**Required Experience and Skills**
- 5 years of experience in the pharmaceutical industry or with professional medical organizations
- Demonstrates good business acumen, interpersonal skills, influence, communication, planning and organizational skills, and teamwork
- Strong understanding of healthcare quality improvement principles, methodologies, and frameworks

**Preferred Experience and Skills**
- MBA, PhD, or credentialed healthcare professional degree (PharmD, NP, PA)
- Working knowledge of key U.S. quality programs (e.g., HEDIS, CMS Quality Reporting and Value-Based Programs & Initiatives), including quality measure development and use
- Clinical experience with quality improvement methodologies and frameworks and understanding models in quality reporting and performance improvement
- Recognized national certification (e.g., CPHQ)

**NOTICE FOR INTERNAL APPLICANTS**

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separationpackage, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

**Employees working in roles that the Company determines require routine collabora

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