Counter Sales Representative

2 weeks ago

Greenwich, United States Interstate + Lakeland Lumber Full time

**Essential Functions**:

- Ability to learn about our products and keep up to date with new products.
- Ability to follow instructions and communicate effectively.
- Ability to work in a fast-paced environment as well as multitask.
- Assists clients with finding the best products that suit their needs.
- Provides quotes and processes orders in an accurate and timely manner.
- Proof, process, and accurately enter orders and quotes into our system.
- Accurately process sales orders generated at the counter.
- Processes cash sale returns and refund paperwork.
- Arranges for return and credit of defective products.
- Monitors inventory to maintain appropriate product inventory levels.
- Ensures that store displays are categorized properly
- Follows up on missing or delayed shipments.
- Balances cash registers
- Adheres to company policies, processes, and procedures.
- Maintains cleanliness of the counter area and ensures merchandise displays remain stocked and organized.
- Other duties as assigned.

**Other Duties**
- Assists with Customers in the yard as needed.

**Competencies**:
Proven counter sales/customer support experience; reliable transportation; excellent written and oral communication skills; excellent negotiation skills; proactive planning and time management skills required. Working knowledge of construction industry product knowledge and home building requirements. Highly self-motivated and positive attitude.

**Required Education and Experience**
- High school diploma, GED, or equivalent.
- A minimum of 2 years of inside sales experience required.
- Knowledgeable of brands such as Marvin and Anderson.
- Technical and computer skills.
- Ability to manage multiple projects and multitask.
- Exceptional follow-up skills.
- Excellent verbal/written communication and organizational skills are essential.
- Strong administrative, project management, and interpersonal skills.
- Ability to read and interpret blueprint measurements

**Preferred Experience**:

- Experience in lumber or construction industry preferred
- Two years of industry-relevant experience
- Bilingual Spanish/English

**Working Conditions and Physical Demands**:

- Physical demands include lifting, carrying, standing, kneeling, and walking,
- The employee must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 50 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- While performing this job, the employee is occasionally exposed to fumes or airborne particles, moving forklifts, noise, vibration, and extreme weather conditions.

**Position Type/Expected Hours of Work**:
This is a full-time position. Work schedule varies and requires employees to work most Saturdays and is responsible for occasionally closing the store. Typical hours are Monday through Friday, 7:00 am to 5:00 pm, and Saturdays from 8:00 am to 12:00 pm.

**Benefits**:

- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Shift:

- 10 hour shift
- 8 hour shift

Weekly day range:

- Monday to Friday
- Rotating weekends

**Experience**:

- Problem solving: 1 year (preferred)
- K8: 1 year (preferred)
- Counter sales: 1 year (preferred)
- Cash handling: 1 year (preferred)

Work Location: In person

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