Manager Banquets

2 weeks ago

Schenectady, United States Rivers Casino & Resort Schenectady Full time

**Position Summary**: Responsible for overseeing operations for all banquets and events.

**Job Title**:Manager Banquet

**Department**:Food & Beverage

**Reports to**:Asst Director Food & Beverage

**FLSA Designation**: Exempt

**License Type**:Non-Gaming

**Salary**: $67,500 to $77,500

**Essential Job Functions**:

- Ensure guest service standards are met consistently
- Ensure a maximum level of service and satisfaction throughout the Banquet department
- Organize the flow of service with Chef and discuss expediting systems, special needs, timing, etc.
- Ensure proper staffing for forecasted volume and budgetary guidelines
- Ability to extend complimentary services in accordance with the approved comp matrix
- Achieve proper food and liquor/beverage costs consistent with budgeted expense
- Maintain high sanitation and safety standards, meeting all required regulatory standards
- Ensure compliance with regulatory controls both internal and external including but not limited to state and federal laws
- Responsible for proper ordering for the Banquet department including but not limited to food, beverages & supplies
- Administers and enforce departmental policies and performance standards
- Oversees the end of period inventory process
- Ensure all recipes are adhered to consistently
- Accountable to ensure the accuracy and thoroughness of departmental records and reports
- Responsible for the efficient and timely recruitment and selection of applicants
- Notify team members and supervisors of changes in policies and procedures
- Ensure rotation of products to consistently provide the freshest product to guests
- Assist in recruiting, recommend for hire of new Team Members
- Ensure that all team members are treated in a fair and consistent manner
- Consistently promotes the casino through good will and positive attitude
- Understands that this is a 24-hour responsibility and is accessible at all times inclusive of nights, weekends and holidays
- Performs any other duties as specified or assigned by the Assistant Director Food & Beverage, or any member of the Executive Management

**Qualifications**:

- Must be 21 years of age or older
- Bachelor’s Degree or other four-year degree preferred
- Four or more years of experience in a restaurant environment with at least one year of management experience preferred
- Must have a proven track record demonstrating sound judgment and the ability to perform well under pressure
- Knowledge of state liquor regulations and point of service systems required.
- Must possess outstanding interpersonal communication skills to effectively interface with Team Members and guests
- Must have successfully completed and maintain certification in “ServSafe” (Food Sanitation Management) within 120 days of employment
- Must be able to use a computer
- Supports all departments with any requests or assistance
- Ability to successfully fulfill the pre-employment process, and obtain and maintain all necessary licensing
- Ability to work flexible shifts and days of the week including holidays

**Working Conditions**:

- Regularly required to see, talk and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk
- Must occasionally lift and/or move up to 50 pounds
- Frequently required to stoop, crouch or kneel
- Ability to interact with others while maintaining a courteous and positive demeanor
- Ability to work in a noisy environment

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