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Veterinary Receptionist

4 months ago

Spring, United States True Animal Vet Full time

**Key Responsibilities**:

- Greeting and checking in clients and their pets for appointments, surgeries, and procedures
- Answering phone calls and directing them to the appropriate staff member
- Scheduling appointments and managing the appointment book
- Educating clients about our services, fees, and policies
- Collecting and processing payments for services rendered
- Maintaining accurate and complete patient records using ezyVet software
- Coordinating with the veterinary team to ensure efficient patient flow and excellent customer service
- Maintaining a clean and organized front desk and reception area
- Performing other administrative duties as assigned by the management team

**Requirements**:

- Monday - Friday (4 days), 11:00am - 8:00pm, 1-hour lunch break
- Every other Saturday, 8:00am-1:00pm
- 4.25 day/week work schedule
- High school diploma or equivalent
- At least 1 year of experience as a veterinary receptionist or in a customer service role preferred
- Knowledge of veterinary medical terminology and procedures is a plus
- Experience using ezyVet practice management software is a plus but we will train you
- Excellent verbal and written communication skills
- Exceptional interpersonal skills and the ability to build positive relationships with clients and colleagues
- Ability to multitask and handle a fast-paced work environment
- Strong attention to detail and the ability to maintain accurate records

**Benefits & Compensation**:

- Salaried position
- Medical, dental, & vision insurance
- 401(k), 4% match
- Employee discount for pets
- Paid time off + 10 corporate holidays

A positive attitude and a passion for delivering exceptional customer service, even in challenging situations. Flexibility to work some evenings and Saturday mornings as needed is a plus.

Pay: From $30,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

Work setting:

- In-person

Work Location: In person