IT Support Specialist

2 weeks ago


Grand Rapids, United States Rubix Technology Full time

IT Support Specialist Job Summary

Rubix Technology is looking for an IT Support Specialist to provide our team with top-notch assistance This individual will make sure any technical issues are resolved efficiently so operations run smoothly for Rubix customers. This role is a great opportunity for a dynamic problem-solver who loves helping people and takes pride in providing high-quality support. If this sounds like an exciting opportunity, send us your resume today

IT Support Specialist Responsibilities
- Answer phone calls from our multiple organizations
- Generate tickets into our system to ensure proper documentation
- Troubleshoot technological issues including phone systems, computer systems, computers, printers, network systems, and any other technical equipment
- Ability to organize and prioritize work items

IT Support Specialist Qualifications
- Excellent customer service skills and desire to help the company succeed
- Exceptional communication skills, organizational skills, and time management skills
- Familiarity with Windows and Mac
- General knowledge of troubleshooting Internet connectivity and other technological office equipment
- Advanced proficiency in Microsoft Office and Office 365

IT Support Specialist Compensation
- Hourly - $15-$18

Pay: $15.00 - $18.00 per hour

**Benefits**:

- 401(k)
- Paid time off
- Tuition reimbursement

Experience level:

- 1 year
- No experience needed
- Under 1 year

Schedule:

- No weekends

Application Question(s):

- Requirements:
Able to pass a standard background check

**Education**:

- High school or equivalent (required)

**Experience**:

- IT support: 1 year (required)

Work Location: In person


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