Patient Service Representative
3 weeks ago
**Summary**: A non-exempt medical office position responsible for front office processes in the physician practice
**Essential Job Responsibilities**:
- Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
- Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
- Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
- Greeting patients entering the physician practice.
- Answering office phones, making appointments, confirming appointments and rescheduling when necessary.
- Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
- Assists in checking out patients and assists them with referral processing and scheduling process
- Collects co-pays and posts charges.
- Charge entry and patient balance processing.
- Distributes information to patients regarding office policies, procedures, information about the practice, etc.
- Explain and enroll patients in the patient portal.
- Additional responsibilities as needed.
**Education**: High school diploma/GED or equivalent working knowledge.
**Experience**: One year customer service experience, preferably in a hospital or physician office setting.
Sign on bonus is for new hires only
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical specialties:
- Cardiology
Schedule:
- Monday to Friday
Ability to Relocate:
- Suite 225 | Tucson, AZ 85710: Relocate before starting work (required)
Work Location: In person
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