Expo and Food Runner

3 weeks ago

Phoenix, United States JDM Golf LLC Full time

**Join our Team at the Grand Opening of the New Adobe Clubhouse at the Arizona Biltmore Golf Club**

We are gearing up for our grand opening (with training starting the second week of April and an estimated opening date in early May) and looking for enthusiastic and service-oriented individuals to join our team. Located in Central Phoenix, the Adobe Clubhouse at the Arizona Biltmore Golf Club will offer breakfast, lunch, and dinner in a welcoming golf club atmosphere. We want our members and guests to receive an unforgettable dining experience. In addition to our Restaurant and Market, we will be hosting a variety of banquets and events in creating memorable experiences.

**Job Summary**:
Under general supervision, the **Expo and Food Runner** helps maintain a smooth workflow between the kitchen and the tables. The goal is to make service faster and better and to help enhance the Adobe Clubhouse food and beverage quality and reputation.

JDM Golf Teammates will role model the core values and behaviors by:

- Cultivating a positive work environment.
- Being efficient with time at work.
- Communicating effectively with management, co-workers, and guests.
- Being flexible.
- Maintaining integrity in all conversations and actions.
- Consistently reporting to work on time prepared to perform duties of position.
- Following internal procedures and external regulations; and reporting issues to management.

**Duties and Responsibilities**

The duties and responsibilities listed below are essential to the employee’s position.

**Operational**:

- Ensure the efficient flow of orders from the servers to the kitchen.
- Ensure orders are being prepared with the correct priority.
- Assist in the final preparation of dishes.
- Check dishes before delivery for accuracy, presentation and temperature.
- Deliver orders to maintain fast service.
- Eliminate obstacles in service, food preparation lines or dishwashing.
- Inspect the premises according to quality and sanitation standards and assist in cleaning.
- Transfer important information between the kitchen and the wait staff (e.g., when a customer has a particular request).
- Handle complaints from customers to preserve the restaurant’s reputation.

**Other**:

- May be scheduled to work at banquet events.
- Participates in pre-shift meetings, taste tests, and training.
- Conform with all safety standards and use of all appropriate safety equipment.
- Follow good personal hygiene guidelines.
- Performs other duties, as assigned.

**Qualifications**:
**Education and Experience Required**
- High school diploma or general education degree (GED)
- Previous busser experience required. Proven experience as food expeditor preferred.

**Skills and Abilities**
- Knowledgeable about the workflow between the front of the house and back of the house.
- Understanding of health and safety rules in a restaurant.
- Outstanding coordination and multi-tasking abilities.
- Possess strong interpersonal skills to deliver exceptional service should be friendly, approachable, and attentive
- Strong attention to detail and time management skills.
- Strong teamwork and collaboration: Ability to collaborate with kitchen staff, bartenders, and other restaurant staff.
- Strong communication skills including effective listening.
- Highly organized to manage multiple orders.
- Flexible and adaptable to changes in workflow, menu items, staff, etc.
- Ability to remain calm during peak hours or challenging guests or members.
- Demonstrated working knowledge of food handling regulations.

**Computer Skills**

Required:

- Ability to use Point of Sale (POS) System
- Ability to use employee self-service on company’s human resources/payroll database

**Certificates, Licenses, Registrations**:
Required: Position may utilize golf carts; thus, must have a valid driver’s license.

Unexpired Arizona food and liquor certifications. Must meet age requirements to handle and serve alcoholic beverages. Must be at least 19 years of age.

**Other**

**Regular attendance is required. Additional hours including weekends may be required on a regular basis to fulfill duties of position. At times, an individual must be able to work in a fast-paced environment with the ability to manage and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.**:
**Physical Demands**

**Work Environment**

This position primarily works both indoors and outdoors. At times, extreme temperatures may be part of the environment.

Work requires exposure to temperatures sufficiently high to cause bodily discomfort. The noise level is usually moderate.

Schedules vary and may include weekends, holidays, etc. as determined by business needs.

**OSHA Category**

**Category I**: Position engages in activities that with a high risk of coming into direct contact with blood and body fluids for which specific precautions must be taken. This position has been identified as Category I as it is most likely

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