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Key Holder

4 weeks ago

Santa Ana, United States Jm Foods Inc Full time

**Key Holder**:
Jersey Mike’s was built on a strong sense of community and commitment to the personal growth of our team. We are looking for outgoing, hardworking, friendly, and responsible individuals to join our team

The best team is a perfect blend of talent, trust, and teamwork, and it’s that little added effort—a splash of extra and unexpected—that elevates everything we do

**Responsibilities**:
The keyholder helps oversee in-store operations alongside the general manager.

The key holder plays a major role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently.

Must be 18 or over. must lead by example and execute systems and procedures with 100% integrity.

Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.

Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.

Work together with the line team to prepare cold and hot subs to customer specifications while following cooking instructions, safety procedures, and sanitary requirements.

Use specific kitchen machinery, such as knives, grills, slicers, etc.

Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.

Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.

Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.

Maintain a neat and tidy appearance by wearing the required uniform and adhering to a corporate dress code.

401(k)
Employee discount
Flexible schedule

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