Grocery Manager(2547)

2 weeks ago

Waldorf, United States Food Lion Full time

Job Title: Center Store (Grocery) Manager

Success Factors Job Code: 1300394

**Department**:Center Store (Grocery)

Reports To: Assistant Store Manager

**Primary Purpose**:
Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.

**Duties and Responsibilities**:

- Manage the Grocery Department, including hiring, training and developing department associates
- Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for direct reports
- Daily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectation
- Providing leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy
- Support the achievement of budgeted financial and operating results
- Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers
- Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers’ expectations
- Control store expenses through proper ordering, care for supplies and equipment
- Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems
- Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained
- Ensure Grocery Department schedules are written to provide extraordinary customer service at all times
- Has a complete understanding of scheduling, sales, projections, wage percent, interviewing, hiring, training, company information, and all other items deemed necessary to manage the Grocery Department
- Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Record and report all associate and customer accidents in accordance with established Food Lion procedures
- Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses
- Assist with the physical inventory of product on hand bi-annually
- Ensure that all advertising and sales promotion materials and signage applicable to the Grocery Department are properly utilized
- Ensure compliance with local, state and federal regulations
- Adhere to all company guidelines, policies and standard practices
- Maintain security standards
- Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
- Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales
- Perform all other duties as assigned

Pay: $23.00 - $25.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Vision insurance

Experience level:

- 3 years

Shift:

- Day shift
- Evening shift
- Morning shift
- Night shift

Weekly day range:

- Monday to Friday
- Weekends as needed

**Experience**:

- Grocery store: 3 years (required)

Work Location: In person

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