Room Attendant

2 weeks ago

New York, United States Sightline Hospitality Full time

Radio Hotel location in Washington Heights, NY is seeking a full-time/ part-time Room Attendant.

**About the Hotel and Restaurant**
- The Radio Tower & Hotel is a 221-room hotel, mixed-use high rise, located at 2420 Amsterdam Avenue in the Washington Heights area in Northern Manhattan. The property will feature a ground floor and rooftop bar, flexible meeting space, and a coffee shop. The Hotel will incorporate the unique look and feel of the Washington Heights neighborhood, catering to both the local Latin community and international travelers looking for affordable yet stylish rooms below the steep asking prices of downtown Manhattan hotels. This 22-story building, combines hotel, retail, and office functions in vibrantly stacked blocks, reflecting the vivacious character of the neighborhood. Washington Heights is the 5th largest neighborhood in New York with a population of over 150,000 people, but it is currently served by just two hotels. The event space will add a facility that did not previously exist in the neighborhood, offering locals a space to host weddings and other parties with spectacular views from the adjacent rooftop terrace.

**About Sightline Hospitality**

San Francisco based Sightline Hospitality, LLC is a hotel management company of a portfolio of Full-service, Limited Service and Boutique hotels across the United States, including Hawaii. At Sightline we bring together people, places, and possibilities to redefine hotel management. Whether big box branded, soft branded, or independent hotels, we believe in soulful stays—the kind that stay with you long after you’re gone.

**Job Duties**
- Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
- Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely.
- To properly and thoroughly clean guest rooms as specified including, but not limited to:

- Empty trash containers and recycling bins.
- Remove all dirty terry and replace with clean par to designated layout.
- Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
- Replace dirty bed linen and make up bed with clean linen.
- Replace laundry bags and slips.
- Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and other amenities.
- Dust and polish all furniture, pictures, frames, mirrors, light bulbs and switches, TV and remote, as well as cable box.
- Realign furniture to floor plan.
- Open all drawers/doors in check-out rooms and remove items left by guest. Dust inside.
- Check under bed(s), chairs and sofa for debris and remove if present.
- Inspect condition of all furniture for tears, rips or stains; report any damages to maintenance.
- Remove dust, spots and smears from all doors, drapes, windows, ledges, frames, baseboards, AC unit, corners and telephones.
- Inspect condition of amenities in desk, drawers and guest service directory, replace designates amounts at proper locations in room.
- Ensure presence of guest room literature and DND sign. Inspect condition and replace as needed.
- Vacuum throughout entire room and spray room with deodorizer.
- Clean and replenish the coffee maker set, if applicable
- Update status of rooms cleaned on assignment sheet.
- Return and restock cart at end of shift as well as empty vacuum bag and wipe vacuum clean.
- Ensure security of any assigned guest room keys and turn over any lost and found items from guest rooms to your supervisor.
- To handle guest complaints with professionalism, ensuring guest satisfaction.
- Report any damages or maintenance problems to your supervisor.
- Effectively communicate with other departments throughout the shift
- Adhere to Lost and Found and Key Control policies.
- Completion of other cleaning tasks as assigned, including cleaning of common areas, public restrooms, etc.
- To perform other essential room cleaning duties as operations change in the future.
- Comply with all company policies and procedures.
- To immediately report all suspicious occurrences and hazardous conditions.
- To maintain the cleanliness and safety of work areas at all times.
- Follow all company safety standards, including proper equipment handling to avoid injury to yourself and others.
- Attend all mandatory meetings as directed.
- To perform other tasks, including cross-training, as directed.

**Secondary Job Duties**
- Operate Laundry including Washer and Dryer to include:

- Use cleaning chemicals according to OSHA regulations and hotel requirements as well as adhere to all health department, sanitation and safety regulations.
- Check the working condition and cleanliness of laundry and dry cleaning machinery and equipment as well as monitor usage of chemicals and water to maximize consumption.
- Separate soiled linens, terry, etc. and bundle/weigh am

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