Stock Associate

4 weeks ago


Tannersville, United States The North Face Full time

**What You Will Do**

A Guide (Brand Ambassador) is the face of the brand to our retail customers and is responsible for creating a best in class customer experience in the store. As a Guide, you will actively engage with a diverse and often large group of people, using your product, brand, activity and community knowledge to ensure each customer has a memorable positive experience in the store. You will serve as part of a team ensuring that customer engagement is the top priority, while also assisting in the daily visual and operational maintenance of the store.

**How You Will Make A Difference**
- Utilize all store programs including but not limited to The Customer Experience Program, Product and Activity based learning models to provide a high level of personalized customer engagement
- Serve as a one stop resource for customers providing them with relevant product, community, and activity based knowledge and recommendations
- Demonstrate a willingness to learn and to share relevant activity, community, and product knowledge to create a memorable and valuable experience for the customer
- Achieve sales and productivity goals by utilizing all available resources to meet the customers’ needs
- Assist in the execution and maintenance of visual directives and standards, including but not limited to merchandise presentation, housekeeping, product replenishment
- Assume cashier duties as needed
- Assist in the execution of all Loss Prevention initiatives
- Assist in the overall visual and operational maintenance of the store

**Job Type**: Part-time

Shift:

- Day shift
- Night shift

Weekly day range:

- Every weekend
- Monday to Friday
- Weekends as needed

**Education**:

- High school or equivalent (preferred)

Work Location: In person



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