The assistant manager assists the store manager in running an efficient and profitable operation of the cafe. He/she is responsible for ensuring that the store meets Company standards in sales, staffing, product quality, visual merchandising, and operations. The assistant manager assists the store manager with the goal of providing customers with excellent, quality products and fast, friendly service. This position enforces all procedures in the absence of the store manager and coordinates, as necessary, with the Corporate Office. Assistant managers manage the training of baristas and lead baristas. He/she will be expected to have significant product knowledge and demonstrate positive, friendly and courteous customer service, as well as be able to demonstrate a commitment to our Guiding Principles and House Rules.
- Assists store manager in managing a profitable store, reviewing controllable expenses, and monitoring labor costs.
- Partners with the store manager in creating sales volume growth and creating a positive customer experience.
- Assists store manager in planning and executing sales promotions and maintaining a positive community image.
- Ensures that the store has sufficient product, merchandise, and supplies needed to manage an efficient store.
- Performs opening and closing duties.
- Delegates duties, as necessary, to shift supervisors and baristas.
- Performs financial documentation and register readings during shift.
- Ensures that the store, backroom, and equipment are maintained in a safe and clean manner.
- Conducts pre-employment interviews designed to minimize team member turnover and to ensure proper staffing levels are maintained.
- Assists store manager in writing a weekly schedule according to labor guidelines and considers any fluctuations in sales due to holidays or local events.
- Assists the store manager in maintaining proper loss prevention standards, reviewing cash handling procedures, deposits and safe procedures.
- Responds to any and all emergencies while on shift by directing or performing steps necessary to ensure medical treatment and/or escape routes are available.
- Informs the store manager of any operational inconsistencies, employee incidents, accidents, potential safety hazards, or any unusual or pertinent events.
- Reports employee accidents and potential safety hazards to the store manager; completes appropriate paperwork, and recommends a proper course of action.

Pay: Up to $23.00 per hour

**Benefits**:

- Employee discount
- Health insurance
- Paid time off

Shift:

- 10 hour shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Ability to Relocate:

- Arlington, VA: Relocate before starting work (required)

Work Location: Multiple locations