Server/waiter/waitress

2 weeks ago

South Gate, United States El Ranchero Mexican Food Full time

**About us**

El Ranchero Mexican Food is more than just a restaurant - it's a celebration of Mexican culture and cuisine. Founded in 2012, we are a family-owned establishment with a commitment to authenticity, quality, and community. Our menu features a diverse array of traditional Mexican dishes crafted with fresh, locally-sourced ingredients and prepared with care by our talented culinary team.

**Job Overview**:
As a Server, you will be responsible for providing excellent customer service while taking orders, serving food and beverages, and ensuring guest satisfaction. You will work in a fast-paced environment, requiring efficiency, attention to detail, and excellent communication skills.

**Key Responsibilities**:
**Customer Service**:

- Greet guests warmly and guide them to their tables.
- Provide menu recommendations and answer questions about menu items.
- Take accurate food and beverage orders from guests.
- Ensure timely and accurate delivery of orders to tables.

**Order Management**:

- Enter orders accurately into the POS (Point of Sale) system.
- Coordinate with kitchen staff to ensure timely preparation and delivery of orders.
- Communicate any special requests or dietary restrictions to the kitchen.

**Upselling and Promotion**:

- Suggest appetizers, desserts, and specialty drinks to enhance the dining experience.
- Promote specials and seasonal menu items.

**Table Maintenance**:

- Ensure tables are set properly with clean utensils, napkins, and condiments.
- Monitor and maintain cleanliness and organization of the dining area.
- Reset tables promptly after guests leave.

**Billing and Payment**:

- Present bills to guests and process payments accurately.
- Handle cash and credit card transactions securely.
- Resolve any billing discrepancies or customer concerns regarding payments.

**Teamwork and Collaboration**:

- Assist colleagues during peak hours to ensure smooth operations.
- Communicate effectively with kitchen and management staff.
- Work collaboratively to maintain a positive and efficient work environment.

**Requirements**:

- Previous experience in a similar role preferred, but not required.
- Ability to understand and or speak spanish.
- Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently under pressure.
- Strong attention to detail and accuracy.
- Flexibility to work evenings, weekends, and holidays as needed.
- Basic math skills for handling payments and making change.
- Knowledge of food safety and hygiene regulations is a plus.

**Physical Demands**:

- Ability to stand and walk for extended periods.
- Lift and carry trays of food and beverages weighing up to 25 pounds.
- Perform repetitive motions such as bending, reaching, and grasping.

**Benefits**:

- Competitive hourly wages with opportunities for tips.
- Flexible scheduling.
- Employee discounts on food and beverages.
- Opportunities for advancement within the company.
- Positive and supportive work environment.

**Application Instructions**:
**Job Types**: Full-time, Part-time

Pay: From $16.00 per hour

Expected hours: 15 - 20 per week

**Benefits**:

- Employee discount
- Flexible schedule

Restaurant type:

- Casual dining restaurant

Shift:

- Day shift
- Evening shift
- Morning shift
- Night shift

Weekly day range:

- Every weekend
- Monday to Friday
- Weekends as needed

Ability to Relocate:

- South Gate, CA 90280: Relocate before starting work (required)

Work Location: In person

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