Medical Assistant-prescription Specialist

1 month ago

Round Rock, United States Texas Diabetes and Endocrinology Full time

**Texas Diabetes & Endocrinology, P.A. (TD&E)** has grown over the years to meet the Endocrinology needs of the Austin community. Our mission is to strive to provide expert care in Diabetes, Thyroid problems, Osteoporosis, weight management, and hormonal conditions by providing thorough evaluations and innovative, personalized solutions focused on our patients success. **Our employees are the strength that keeps us moving forward.**

**Our Round Rock office is looking for a regular full-time Prescription (Rx) Specialist to join the Clinical team**

The **Prescription (Rx) Specialist** serves as the liaison between pharmacies, patients, and their providers regarding medication refills and questions. This position processes high-volume prescription requests and well as assists with walk-in patients. The Rx Specialist will also obtain occasional prior authorizations and other pharmacy/prescription inquires.

**Key Functions include but are not limited to**:

- Receives, reviews, and fulfills prescription requests from patients and pharmacies, reviewing the patient file for diagnosis, labs, and other pertinent information. Seeks provider authorization as needed. Informs patients of required follow up appointments.
- Communicates to providers and patients with clarification as needed.
- Denies refills as indicated when necessary.
- Provides maintenance prescription refills and drug samples as authorized. Processes faxed refill requests.
- Processes all Rx clarification orders.
- Verifies every Rx against patient chart details for accuracy.
- Uploads prescription documents and logs all interactions into the electronic medical records (EMR) system. Makes appropriate dose conversions.
- Updates pharmacy information in EMR. Utilizes EMR to process refill requests.
- Relays instructions to patients that are in scope of practice.
- Assists with calls on the emergency/MD line.
- May assist with prior authorization duties.
- Additional duties as assigned.

**Experience**:

- 2 years of prior Medical Assistance experience (required)
- Graduate from an accredited Medical assistant Program;Certified or registered Medical Assistant Credentials;Prior Triage,Refill, or prescription experience (preferred)
- Bilingual in Spanish (preferred)

**AAP/EEO Statement**

Texas Diabetes & Endocrinology, P.A. (TD&E) provides equal employment opportunities (EEO) to all employees and applicants for employment in accordance with applicable federal, state, and local laws. TD&E complies with applicable state and local laws governing nondiscrimination in employment in every location in which it has facilities.

**Other Duties**

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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