Aps Investigator

DEPARTMENT OF ECONOMIC SECURITY
- Your Partner For A Stronger Arizona. _
- DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona._
- DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life._

**APS INVESTIGATOR (TRAINEE)**

Job Location:
Division of Aging and Adult Services (DAAS)
Adult Protective Services (APS)
Address: 6010 North 57th Drive, Glendale, Arizona 85301

Posting Details:
**Salary**: $21.5021 - $22.5962 Hourly

Grade: 18

Closing Date: Open Until Filled

Job Summary:
Do you have a desire to support the vulnerable? Adult Protective Services (APS) seeks individuals to join our team as an APS Field Investigator. As an investigator, you will investigate allegations of abuse, neglect, and exploitation of vulnerable adults (those unable to defend themselves), 18 years of age or older. This is an ideal position for someone who is highly motivated, has problem solving and decision-making skills, enjoys working independently in the field, and can provide comfort and resources to those who need help. You will interact with adults and family members in their home or care facilities and coordinate with external partners that range from caregivers, medical personnel, police, public fiduciaries, the public, and others in the course of your investigations. If you are passionate about protecting the most vulnerable adults in Arizona, we want you on our team Please review the video to

Job Duties:
Essential duties and responsibilities include but are not limited to:

- Investigates, assesses, evaluates, documents, and provides referral of appropriate services for the most complex case investigations involving vulnerable and incapacitated adults, 18 years of age or older, alleged to be abused, neglected and/or exploited.
- Determines if there is a need for protective and/or social services.
- Makes time sensitive contacts with clients and interviews anyone who may have

information regarding the situation.
- Writes various assessments and summaries regarding the case.
- Analyzes a variety of complex documents.

Knowledge, Skills & Abilities (KSAs):
Knowledge of:

- Physical and behavioral indicators of neglect and abuse of adults with mental

disabilities or seriously mentally ill and frail elderly
- Case investigation and social work practices and principles (e.g., elder rights,

psychological abuse, adult maltreatment, etc.)
- Appropriate interventions for a variety of behavioral, developmental, and

psychological symptoms
Skills in:

- Oral and written communication
- Time management and organization
- Critical thinking
- Using computer software packages (e.g., Excel, Word, Google Suite, etc.)

Ability to:
procedures related to reporting of vulnerable adult maltreatment.
- Write clear, concise, and accurate reports.
- Quickly assess, prioritize, and process report cases when received.
- Handle clients and callers in a professional, calm manner eliciting information

quickly and efficiently.

Selective Preference(s):

- Bachelor’s or Master’s Degree in Social Work, Criminal Justice, Rehabilitation,

Healthcare, or closely related field OR
- One (1) year of experience providing professional Case Management / Investigations Services (Intake, Needs Assessment, Service Planning, and Monitoring and Evaluation)

Pre-Employment Requirements:

- Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
- A.R.S. 41-1968 Each employee of the department who has contact with children or vulnerable adults shall have a valid, unrestricted Level One fingerprint clearance card issued pursuant to section A.R.S. 41-1758.07.
- Flexibility in willingness to work longer shift hours or after-hours coverage, if necessary.

**Benefits**:
The Arizona Department of Economic Security offers a comprehensive benefits package to include:

- Affordable medical, dental, life, and short-term disability insurance plans
- Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
- 10 paid holidays per year
- Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Sick time accrued at 3.70 hours bi-weekly
- Deferred compensation plan
- Wellness plans
- Tuition Reimbursement
- Stipend Opportunities
- Infant at Work Program
- Rideshare and Public Transit Subsidy
- Career Advancement & Employee Development Opportunities
- Flexible schedules to create a work/life balance

Retirement:
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-