On-call IT Tech

1 week ago


Alexandria, United States MiTech Solutions, LLC Full time

**Job Responsibilities (Not limited to)**:

- Be able to troubleshoot a variety of IT devices and provide user support.
- Be able to document services provided for customer and submit sheet to management.
- Be able to perform new computer & printer setup
- Be able to perform new WiFi connection setup & signal extensions
- Be able to perform new phone line setup.
- Be able to provide hardware maintenance
- Computer & Printer repair
- Network wiring
- Hard drive reset
- Be able to provide software maintenance
- Software updates & tune-ups
- Software install/uninstall
- Virus cleanup & removal
- Data backup & transfer

**Qualifications**:

- Have basic IT technician skills
- Possess strong interpersonal skills to interact with other techs and users. Have great sense of excellent customer service
- Possess strong time management & analytical skills. Calm when encountering an issue.
- Able to follow written & oral instructions. Report regularly to management.
- 0-2 years of experience in IT or a related field with strong background in operating systems, IT components, hardware/software support, and desktop/laptop.
- 0-2 years of user support in order to provide efficient one-on-one customer technical training.
- Basic knowledge of LAN/WAN networks, TCP/IP protocols and network technologies.
- Ability to trouble shoot, test, repair and service technical equipment.
- Reliable transportation to travel to and from service calls.
- Great documentation skills.
- Ability to lift at least 50 lbs.
- Great awareness of the latest technologies of today’s world.
- Flexible scheduling

**PREFFERED (But not required)**:

- CompTIA A+ certified.

MiTech Solutions, LLC is an EEO/Affrimative Action Employer and will make all employment-related decisions without readers to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

**Job Types**: Part-time, Contract

Pay: $15.00 per hour

Expected hours: 40 per week

Experience level:

- 1 year
- 2 years
- Under 1 year

Schedule:

- On call

Work Location: Hybrid remote in Alexandria, VA 22312



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