Customer Care Specialist

2 months ago


Temple, United States City of Temple Full time

Ready to Start Your Career with the City of Temple?

Summary
Responsible for performing routine accounts receivable transactions and general office duties. Performs financial related work and analysis as required. Provides accurate information and professional assistance to customers. Research, documents, and resolves customer account issues and concerns. Analyzes customer accounts and reports.

Essential Duties And Responsibilities
- Establishes, maintains, and closes utility accounts to include processing account changes and creating work orders
- Receives cash, checks, and credit card payments
- Posts utility payments, deposits, and other accounts receivables
- Balances all monies and payments received daily
- Assists other Customer Care Specialists as needed
- Assists with special projects, reports, or assignments when required to ensure customer accounts are maintained and billed accurately
- Follows policy, procedures, and safety guidelines
- Performs other duties as assigned

Minimum Qualifications
- High School diploma or equivalent
- Two (2) years of experience in professional office environment providing customer service
- Ability to successfully pass a typing test at 40 wpm and 10-key 7,000 kph

Preferred Qualifications
- Experience in utility billing customer service in municipal government environment
- Experience in banking

Thank you for your interest in the position. Please note only those selected for an interview will be contacted.


  • Care Specialist

    3 weeks ago


    Temple, United States Dementia Enrichment Center Full time

    **CARE SPECIALIST** **Company Description** The Dementia Enrichment Center is dedicated to supporting individuals with dementia and their caregivers to achieve the highest possible levels of functioning and quality of life. With a commitment to ethical standards and evidence-based interventions, we foster independence, community, and engagement. We...


  • Temple, United States Thrive Skilled Pediatric Care Full time

    We are seeking an intern to join our team in our Temple, TX office.Have you been told you have grit and determination? Would you like to use these skills to make a difference in the lives of children, their families, and the clinicians who support them?We are seeking someone who is in their final semester of undergraduate studies to join us on a part-time OR...


  • Temple, United States Thrive Skilled Pediatric Care Full time

    We are seeking an intern to join our team in our Temple, TX office.Have you been told you have grit and determination? Would you like to use these skills to make a difference in the lives of children, their families, and the clinicians who support them? We are seeking someone who is in their final semester of undergraduate studies to join us on a part-time...


  • Temple, United States Thrive Skilled Pediatric Care Full time

    We are seeking an intern to join our team in our Temple, TX office. Have you been told you have grit and determination? Would you like to use these skills to make a difference in the lives of children, their families, and the clinicians who support them? We are seeking someone who is in their final semester of undergraduate studies to join us on a part-time...


  • Temple, United States Thrive Skilled Pediatric Care Full time

    We are seeking an intern to join our team in our Temple, TX office. Have you been told you have grit and determination? Would you like to use these skills to make a difference in the lives of children, their families, and the clinicians who support them? We are seeking someone who is in their final semester of undergraduate studies to join us on a...


  • Temple, United States Thrive Skilled Pediatric Care LLC Full time

    We are seeking an intern to join our team in our Temple, TX office.Have you been told you have grit and determination? Would you like to use these skills to make a difference in the lives of children, their families, and the clinicians who support them?We are seeking someone who is in their final semester of undergraduate studies to join us on a part-time OR...


  • TEMPLE, United States Thrive Skilled Pediatric Care LLC Full time

    We are seeking an intern to join our team in our Temple, TX office.Have you been told you have grit and determination? Would you like to use these skills to make a difference in the lives of children, their families, and the clinicians who support them?We are seeking someone who is in their final semester of undergraduate studies to join us on a part-time OR...


  • TEMPLE, United States Thrive Skilled Pediatric Care LLC Full time

    We are seeking an intern to join our team in our Temple, TX office.Have you been told you have grit and determination? Would you like to use these skills to make a difference in the lives of children, their families, and the clinicians who support them?We are seeking someone who is in their final semester of undergraduate studies to join us on a part-time OR...


  • Temple, United States Thrive Skilled Pediatric Care Llc Full time

    We are seeking an intern to join our team in our Temple, TX office.Have you been told you have grit and determination? Would you like to use these skills to make a difference in the lives of children, their families, and the clinicians who support them?We are seeking someone who is in their final semester of undergraduate studies to join us on a part-time OR...


  • Temple, United States Collabera Full time

    Description Home Search Jobs Job Description Customer Service Representative Contract: Temple, Texas, US Salary: $18.00 Per Hour Job Code: 349276 End Date: 2024-06-09 Days Left: 20 days, 3 hours left Apply Description: •Experience in an administrative support role and customer service preferred. •Healthcare, call center, or dispatch service...


  • Temple, United States Collabera Full time

    Description Home Search Jobs Job Description Customer Service Representative Contract: Temple, Texas, US Salary: $18.00 Per Hour Job Code: 349276 End Date: 2024-06-09 Days Left: 19 days, 3 hours left Apply Description: •Experience in an administrative support role and customer service preferred. •Healthcare, call center, or dispatch service...


  • Temple, United States Collabera Full time

    Description Home Search Jobs Job Description Customer Service Representative Contract: Temple, Texas, US Salary: $18.00 Per Hour Job Code: 349276 End Date: 2024-06-09 Days Left: 18 days, 3 hours left Apply Description: •Experience in an administrative support role and customer service preferred. •Healthcare, call center, or dispatch service...


  • Temple, United States Collabera Full time

    Description Home Search Jobs Job Description Customer Service Representative Contract: Temple, Texas, US Salary: $18.00 Per Hour Job Code: 349276 End Date: 2024-06-09 Days Left: 17 days, 3 hours left Apply Description: •Experience in an administrative support role and customer service preferred. •Healthcare, call center, or dispatch service...


  • Temple, United States Collabera Full time

    Description Home Search Jobs Job Description Customer Service Representative Contract: Temple, Texas, US Salary: $18.00 Per Hour Job Code: 349276 End Date: 2024-06-09 Days Left: 16 days, 3 hours left Apply Description: •Experience in an administrative support role and customer service preferred. •Healthcare, call center, or dispatch service...


  • Temple, United States Collabera Full time

    Description Home Search Jobs Job Description Customer Service Representative Contract: Temple, Texas, US Salary: $18.00 Per Hour Job Code: 349276 End Date: 2024-06-09 Days Left: 12 days, 3 hours left Apply Description: •Experience in an administrative support role and customer service preferred. •Healthcare, call center, or dispatch service...


  • Temple, United States Collabera Full time

    Description Home Search Jobs Job Description Customer Service Representative Contract: Temple, Texas, US Salary: $18.00 Per Hour Job Code: 349276 End Date: 2024-06-09 Days Left: 9 days, 3 hours left Apply Description: •Experience in an administrative support role and customer service preferred. •Healthcare, call center, or dispatch service...


  • Temple, United States Janus International Group Full time

    Overview: The Customer Care Coordinator will be responsible for answering calls and addressing customer inquiries. They will work with multiple departments and entities to ensure that the customers needs are met as well as help to improve the overall customer experience. **Location can be Temple or Atlanta, GA** Responsibilities: Confer with customers by...


  • Temple, TX, United States Thrive Skilled Pediatric Care LLC Full time

    We are seeking an intern to join our team in our Temple, TX office. Have you been told you have grit and determination? Would you like to use these skills to make a difference in the lives of children, their families, and the clinicians who support them? We are seeking someone who is in their final semester of undergraduate studies to join us on a...


  • Temple, TX, United States Thrive Skilled Pediatric Care LLC Full time

    We are seeking an intern to join our team in our Temple, TX office. Have you been told you have grit and determination? Would you like to use these skills to make a difference in the lives of children, their families, and the clinicians who support them? We are seeking someone who is in their final semester of undergraduate studies to join us on a...


  • Temple, United States Thrive Skilled Pediatric Care Full time

    We are looking for a student to join our team in Temple, TX. Do you have determination and resilience? Do you want to use these qualities to have a positive impact on children, families, and clinicians? We are seeking a final year undergraduate student to join us part-time or full-time while finishing your degree. We will provide training in our operations...