Surveillance Operator

4 weeks ago

Glendale, United States Vet-Sec Protection Agency Full time

**Get paid daily We've partnered with DailyPay to offer employees more control over their earnings**

**Responsibilities**
- Receive emergency and non-emergency calls and record significant information
- Address problems and requests by transmitting information or providing solutions
- Receive and dispatch orders for ASAP requests
- Prioritize calls according to urgency and importance
- Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
- Enter data in computer system and maintain logs and records of calls, activities and other information
- Report all violations and suspicious behaviors to supervisors, verbally or in writing.Related occupations
- Develop and maintain log of surveillance observations.Related occupations
- Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
- Review video surveillance footage.Related occupations
- Act as oversight or security agents for management or customers.Related occupations
- Supervise or train surveillance observers.
- Observe individuals' activities to gather information or compile evidence.Related occupations
- Operate surveillance equipment to detect suspicious or illegal activities.

**Skills**
- **Monitoring** — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- **Critical Thinking** — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- **Speaking** — Talking to others to convey information effectively.
- **Judgment and Decision Making** — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- **Active Listening** — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- **Reading Comprehension** — Understanding written sentences and paragraphs in work-related documents.
- **Active Learning** — Understanding the implications of new information for both current and future problem-solving and decision-making.
- **Social Perceptiveness** — Being aware of others' reactions and understanding why they react as they do.
- **Writing** — Communicating effectively in writing as appropriate for the needs of the audience.
- **Complex Problem Solving** — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- **Instructing** — Teaching others how to do something

**Knowledge**
- **English Language** — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.Related occupations
- **Public Safety and Security** — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.Related occupations
- **Administrative** — Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
- **Education and Training** — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- **Customer and Personal Service** — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- **Administration and Management** — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

**Job Types**: Full-time, Part-time

Pay: $16.00 - $19.00 per hour

Expected hours: 16 - 40 per week

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance

Physical setting:

- Office

Schedule:

- 8 hour shift
- Holidays
- Overnight shift
- Overtime
- Weekends as needed

**Education**:

- High school or equivalent (required)

**Experience**:

- Customer service: 1 year (preferred)
- Security: 1 year (preferred)
- Dispatching: 1 year (preferred)
- Surveillance: 1 year (preferred)

License/Certification:

- AZ Guard Card (preferred)

Shift availability:

- Overnight Shift (preferred)
- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person

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