Family Law Paralegal

2 weeks ago


New York, United States Krasner Law, PLLC Full time

**Position Overview**

**Position Status**: Permanent/ Full Time (In-Person)

**Reporting Relationships**: Managing Partner /Managing Paralegal

**Expected hours of work**: 40 hours per week

**Expected Salary Range**: $18-20 per hour (plus opportunity for monthly bonus)

**Benefits**: Vacation - 3 weeks beginning at 6 months of full-time

401 K

**Role**

You are a passionate, high-energy, self-driven individual providing administrative support for attorneys in the Family Law field.

As an excellent communicator, you are required to build and maintain key relationships with current clients, prospective clients, the Courts, fellow Krasner Law employees, and our current strategic partners.

Passionate, compassionate enthusiastic, and motivated by success, a key focus of this role will be to ensure the client’s needs are being addressed and ensuring that clients’ cases are moving smoothly from beginning to end.

**Responsibilities**

The focus of this position consists of the following areas:
1. **Answering calls**
- Ensure client calls are answered and returned in a timely manner
- Ensured client calls are accurately recorded into Case Management system
- Rescheduling client meetings and appointments with Attorneys, as needed

2. **Case Management**
- Ensuring new clients are uploaded into Case Management System
- Ensuring new clients are set up in payment system
- Ensuring clients are being sent their most recent Court Orders as they come in
- Ensuring client evidence is uploaded into their respective folders

3. **Client Billing**
- Ensuring existing clients are making their payments on time
- Reaching out to clients regarding missed payments
- Ensuring hourly clients are being sent monthly invoices

4. **Closing out clients**
- Ensuring clients are paid in full
- Sending client closeout letters
- Sending links to Google Reviews where appropriate

5. **Prospective Clients**
- Keeping track of all new prospective clients
- Scheduling consultation calls between prospective clients and attorneys
- Making follow-up calls to prospective clients

**Key Performance Indicators -**
- **Accounts Receivable**:

- 95% of billable collected within 60 days
- Consistent, identifiable tracking process for touch points in the collection process
- **Clients**:

- Average (10) Google reviews of 5 stars per month
- **Accounting**:

- Invoices sent to clients each month as necessary.
- Tracking payment of invoices and following up with reminders as necessary.
- **Billing**
- 30 billable hours per week

Ability to commute/relocate:

- New York, NY 10016: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Case management: 1 year (required)
- Accounts receivable: 1 year (preferred)
- Family law: 1 year (preferred)

Work Location: In-person in New York, NY 10016

Pay: $18.00 - $20.00 per hour

**Benefits**:

- 401(k)
- Paid time off

Schedule:

- 8 hour shift

Travel requirement:

- No travel

**Experience**:

- Law office: 1 year (required)

Work Location: In person


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